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January 2024 by Aracelia Cook
The staff is always friendly and helpful. The facility is always clean!!!
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October 2023 by Sebastien Arenas
After utilizing this storage facility for an extended period of a year and a half, I cannot in good conscience recommend their services to anyone.During this time, I entrusted them with many valuable possessions while I was frequently traveling. Unfortunately, when I recently retrieved my items, I discovered a significant number of them were missing. When I inquired about this issue, the staff was unable to provide a satisfactory explanation.This experience has left me thoroughly disappointed, and I urge others to consider alternative storage options. It pains me to say that I have more faith in the safety of my belongings if they were left on the street.Furthermore, I found the staff to be consistently unhelpful and discourteous. The insurance they offer did not prove to be of any assistance in resolving the situation.In conclusion, I believe they should seriously consider reevaluating their practices, and perhaps a more fitting name for the establishment would be "Stop & Steal" is in order.
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October 2023 by Nicole Rostant
Ms. Dolly is absolutely an amazing person!!! She is so helpful and such a sweet lady. Such a blessing to this business, I pray for her continuous health and strength.
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September 2023 by Pam “Ammie” Davis
With the first call back from Miss Dolly, my experience with Stop & Stor has been extremely pleasant. Miss Dolly was very courteous, professional, and respectful the entire time that we spoke and the day I went into the facility. Miss Dolly extends herself to assist and go through the process with you, with ease. She always greets you with an infectious smile, always having care and concern for others. Miss Dolly is a true Gem, with an amazing personality! Miss Dolly is definitely an asset to Stop & Stor!! Awesome job Miss Dolly!!
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July 2023 by Tagene Lawrence
Thanks to Dolly P. I had an awesome experience. Good customer service, very friendly and patient. You made sure I was satisfied.
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June 2023 by E Nelson
Thank you so much Ms. Dolly and Mr. Michael for all of your help! You are awesome! Thank you for your great customer service, and your professionalism. The unit is clean and just right.
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June 2023 by Rosalie van Putten
The staff were courteous and did their best. Unfortunately, the computer internet system was not working properly. It took nearly 3 hours to do the basic paperwork, even though some had been completed 7 days earlier. People were waiting behind us.I will see how things go.
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June 2023 by Aretha Howlett
Best customer Rep ever Miss Dolly!She has one of the biggest heart! She does a fantastic job! She and Mr Micheal they are a great team.
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May 2023 by Lenora Burton
Good Evening I would like to thank Dolly for working with me today. She's an awesome, amazing, beautiful, professional lady. I look forward to seeing her again. She help my daughter, my daughter referred her to me and I will refer her to my family & friends also. It's hard to deal with people today. Dealing with someone like Dolly & also Michael let me know that decent people are still on this earth. She should be a manager. She's been at that location forever. You guys & dolls should consider a promotion to manager for Dolly. Have a great day!!!
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May 2023 by Natasha Guzman
Great Customer Service all around. Lita was amazing and helped me pick out the perfect locker for what I need to store. She was super friendly and made me feel grateful for picking this facility over the others in the neighborhood. Thank you Lita!!!
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May 2023 by Charles Nelson
Dolly at the Baisley Blvd location in Queens was phenomenal. Equally friendly and knowledgeable. I would recommend anyone to rent from this location. Mile was also great and a big help.
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May 2023 by Paul McKenzie
I stopped at this location urgently needing a storage unit! Calita assisted me and Her customer service was wonderful! She also mentioned to me she's the new facility manager! I recommend everyone to stop and this location. Thank you Calita
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April 2023 by Jhamar Miller
Ms. Dolly is a wonderful person, the company struck gold when the found her. She’s keeps a well run building. The staff there are clean, friendly, and always there to help. The building itself if very spacious and clean. The prices are affordable and they do have discounted offers.
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April 2023 by Tiffany Penn
The best storage place in Queens, best customer service, clean and convenient storage. They were a great help, make sure to ask for Dolly and Michael!!
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March 2023 by Arielle George
Dolly P. is your best employee. She’s so kind , courteous and knowledgeable. She always helps me every time I come to my storage unit. I’ve been with you all for over a year and she’s been nothing short of sweet every time I come to my unit.
