-
January 2024 by Angella Stewart
Very poor customer service today 1/11/24 at 11:45am. The young lady in the front was very unprofessional and didn’t help my mother and I. She was very dismissive and when we had questions she told us to “read what it says in the screen/whatever it says on the app.” My mother and I just ended up walking out because she was very rude. Please provide better training to your staff and better customer service going forward.
-
January 2024 by Lili Beanii
Victor and Kerneil are two of the best customer service reps... Victor was really professional on the phone and Kerneil broke down everything for me inside the store!
-
January 2024 by Kevin Khumbu Mbee
Great service I got previously from this young lady but I can’t remember her name properly but she was so good and I had a good time there but today I met this rude customer service representative by the name Mohamed ,he was so rude , and he couldn’t even answer my questions and I even regretted going there cus he spoiled my day?
-
November 2023 by Fatima Islam
highly recommend coming here for morrow and shanjida
-
November 2023 by Mike Ally
The service was absolutely amazing. As someone who has slight visual issues most don't take the time to properly service me. However the manager William went above and beyond to help me. He informed me that the issues I was having were because I wasn't using the phone properly. He demonstrated how to use the device and he took the added steps to make sure that my WhatsApp was properly set up. I'll definitely come will comeback to this store and keep William around he should be promoted.
-
November 2023 by Paulette Gordon
This store is amazing. The store on T-mobile and Springfield and linden Blvd messed up my account but this store help me with everything from the store manager Indira and Lourdie this is the T‐mobile to go to very professional
-
October 2023 by Dan Dan Francis
Customer service A1. Morrow was amazing in assisting me. The additional 2 stars would have been added if the store didn’t smell like pee!
-
July 2023 by Khamesh Khan
I went there yesterday for some issue and the guy who work there is Rezwan and the other guy with afro(sorry I don’t know his name) helped me with it and really helpful people. Thumps up
-
June 2023 by Abdul Khan
I went there yesterday for some issue and the guy who work there is Rezwan and the other guy with afro(sorry I don’t know his name) helped me with it and really helpful people. Thumps up
-
June 2023 by Samiha Binta Sorrower Aisha
They have people who speak different languages like bengali, hindi, arabic. So people speaking these languages might find the service extra helpful
-
May 2023 by Jorge Santillan
Thank you for the help Jen!! You’re the best!
-
February 2023 by Valrie king-kerr
Good experience customer service was good
-
January 2023 by Yami Did
Do not go to Alexander, I recommend not even going to this store they don’t know what they’re doing. Alexander messed up my shipping address when he was holding my id with the address on it for 20 minutes. Will never return back to this store
-
December 2022 by Yamaha Espinal
I walk into the store, nobody says anything. A guy walks behind me and somebody jumps right away to help him first. All employees just walking around and gathering to discuss the previous customer account details. Not nice!
-
December 2022 by Joan Miller
Nice phones ? ? and lovely and great customer services
