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January 2024 by jay chee
Very patient and helpful staff
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January 2024 by Diamond Boy
Kaisy is wonderul. Everything is great. She is very helpful and friendly.
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December 2023 by Miguel Tejada
Best place
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November 2023 by Olivia Petrie
Wrote an excellent review on my first experience now this is the bad review. So I decided to change my card information spoke with Christine but apparently she didn’t select auto pay when I was guaranteed that the payment would be taken (go review the call). A month later I received an email to say that I have a late payment. I called spoke with Nick on the Sunday, Oct 22, 2023 he mentioned that they would remove the late fee and now it’s on auto pay. On Monday I called just to follow up to make sure that they would receive the payment spoke with a guy name Ty (for shortening) he said he would leave a message for them to call me back. I didn’t received a call back from neither Nick or Michael. On Monday night I went to the storage to my surprise there was an additional lock on my unit which means I was barred. How unfortunate, it was a waste of my time and my resources. On Tuesday I called spoke with Michael (MGR) and he informed me that I would receive an email informing that the late fee would be reimbursed and that the lock would be removed. Thursday at 12noon arrived at my unit and the lock was still there and I’m yet to receive that email. For something that isn’t my fault, you people shouldn’t handle it a little better. Thanks for wasting my time and my resources.
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September 2023 by Elise Zheng
The staff members were helpful when I got my Ubox delivered from OOS. She took me to the storage and instructed me how to access and load on truck.
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August 2023 by WiLLDLC 1979
Cool workers but some of the vehicles need some serious work. Had a rental that needed a wheel alignment and another that had a bad battery. I go back because the workers are great
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July 2023 by Crazy Bouie
They need to fixed there system. It's a pain to log into
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July 2023 by So crates
U-HAUL TRUCK, EASY TO FIND, NEAR HOME DEPOT IN JAMAICA NY. THEY HAVE 10^ TRUCK, 15 ^TRUCK, I DIDN'T SEE ANY VAN OR BIGGER TRUCK. PICK UP IS EASY IF YOU CHECK IN ONLINE. SOMETHING DROPP OFF IS EASY. PARKING LOT NOT BIG , CAN FIT LIKE 12 TRUCK. ALL TRUCK ARE AUTOMATIC WHICH IS A+ , all truck looked like new, the air conditioner was cold, radio was good. The truck have some scratches mark with X make sure to put damaged insurance and don't worry about anything else. I return the truck with extra gallons of gasoline. The bill was perfect, they didn't overcharged. I recommended this U-haul place if you need a truck or storage space. They have nice workers at the counter.
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July 2023 by Sirozhidin VALIEV (UZBEK)
lazy staff, I'm waiting for him and he goes and buys himself coffee. I just stood there for 30 minutes and that was the start of work
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July 2023 by Ian James Roberts
Has a huge selection of trucks & trailers with very friendly staff. Michael is great and incredibly helpful! Highly recommend.
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July 2023 by Brigitte
Clean environment, nice van, professional staff. Was easy to pickup and return. This is my second time renting from this location.
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June 2023 by Gerald Jones
I've had this storage unit for 5 years never had no problems only things is they raise your rent fee up to much other that been excellent
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June 2023 by UZBEK VALIEV
lazy staff, I'm waiting for him and he goes and buys himself coffee. I just stood there for 30 minutes and that was the start of work
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May 2023 by Mackenzie Holbrook
This location is terrible. When I first walked in the assistant general manager was helping someone else, so I waited in line. When he was finished, he proceeded to skip over me and help the next 3 men (I’m a woman) who walked in after me. When he finally acknowledged me, he told me to just check in online with the QR and then walked away. I checked in online and waited about 10 minutes for him to come back to give me my key.Once I had my key he told me to just walk outside and find the truck. I walked around the whole lot and it wasn’t there. He then told me the truck was probably down the street at the other lot. Instead of walking to the other lot with me, he sent me by myself to wander around a bigger lot. My truck was parked in by 3 other vehicles, causing me to have to walk all the way back. This whole ordeal took about 15 minutes.When I went back in he again would not help me before assisting all the men in the store before me. He finally gave me a key to a different truck, which had less than 1/8 of a tank of gas in it. I had to fill up the tank after pulling out of the lot because the empty light came on almost immediately.Upon my return later that day, I was left sitting in the return line for over 30 minutes with Uhaul employees walking around, and none of them came to help, even though they had told me earlier to pull up and wait. I finally walked into the store to return the key and the employee who greeted me didn’t even say a word. He just stuck out his hand for the key.I’m usually not one to leave a bad review, but this location was ridiculous. I had never rented a Uhaul before and I certainly won’t be using this location again. The customer service was abhorrant at best.
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March 2023 by Gilbert Rodriguez
When I go there It's always a good experience and kept very clean.
