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March 2025 by Wasam Mushir
Very rude employees,
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February 2025 by BRITTNEY Davis
I came Saturday morning at 9:20am. 20 minutes after opening hours, this location was closed. I waited 20 minutes it was still closed.I left came and then came back at 10:20 am and the office was still closed. It seems like they just lift the gates and pretend to be open, because how are you onlybopen from 9am -12:30pm and you closed for over an hour.I will never come back on a Saturday.
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February 2025 by Mijanur Rahman
Two or three days a week letters are delivered to the wrong address. Many of our letters are missing.Please tell those you send to deliver the letter so that they don't get drunk. 🙏
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January 2025 by Kiera P
They mad rude and have no respect
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December 2024 by James Fields
Great people working there... thank you all.
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August 2024 by Abdul Thomas
They don't know how to talk to people, they need costumer services classes immediately
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July 2024 by Pet D
Typical rude government employee, lack of communication
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June 2024 by Amir Ghanie
Haven’t been getting our mails for the last few months an sometimes our mail gets dropped off few houses away I’m not sure what’s going on I’m on Liverpool street 11435 , please stop using crackheads to deliver mails that are important!
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February 2024 by KevShiv
I have large packages to return. The Asian woman refuses to handle them. Meaning that my large packages to return cannot be shipped through this usps. She is very lazy and as I’m writing this review she has dismissed 7 customers.
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December 2023 by Robert Burris
Called for help but they never answer the phone.
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December 2023 by Yomira Granadillo
The worst place to receive information simply because I don't speak English, they didn't help me, they just told me no Spanish and asked for the next person and there they left me ignored, I definitely don't know what they work for or why…. They work terrible, I won't go to this place again
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December 2023 by Elizabeth Arias
I rented a PO Box and never received a key. I was never able to get in touch with anybody at USPS regarding the matter. Very horrible.
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December 2023 by Sandy Calia
I have never seen anything like this. I went to the post office with my label and I was told by the lady behind the counter that she does not have any tape to tape the label for me for my priority mail. I then had to go purchase the tape to tape it, I’m not sure I am right I live in Florida and I have excellent customer service people at the post office. I go with my label they tape it for me and give me my receipt. I’m not sure what’s the difference between Florida and New York why the people here are so horrible and so mean never again .
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October 2023 by L H
TWO RUDE WOMEN WORKING ON MONDAY 08/18/23 LIED TO ME were very RUDE AND UNPROFESSIONAL AND BOTH REFUSED TO TELL ME THEIR NAMES Because they knew how unprofessional they were. NOT only that they refused to help me out, they lied saying that a manager will come and help me and after waiting for an HOUR, they told me I needed to leave because no manager is coming. Yes I know you’re reading this. Your are RUDE AND UNPROFESSIONAL
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September 2023 by ashley sarju
I am writing to express my deep disappointment and frustration with the behavior of a USPS clerk named Sharron at the 9703 Sutphin Blvd, Queens, NY 11435 location. It has come to my attention that Sharron has consistently refused to scan the packages I've entrusted to her for shipping, resulting in a complete lack of tracking information and subsequent problems in the delivery process. I believe she is stealing them.I have been a regular customer at the 9703 Sutphin Blvd, Queens, NY 11435 for quite some time, and I am appalled by Sharron's blatant disregard for her duties and her disrespectful attitude towards customers. I have shipped over 30 packages through the USPS service, and in every instance, Sharron has declined to scan the packages before sending them out. As a result, there is absolutely no trace of these packages in the system, making it impossible for me to monitor their progress or anticipate their delivery dates accurately.This behavior is not only unprofessional but also causes significant inconvenience and distress for me as a customer. I rely on USPS services to ensure the timely and secure delivery of my packages, and Sharron's actions have directly compromised this trust. I have invested a substantial amount of time and resources into these shipments, only to be met with a complete lack of cooperation and basic customer service standards.I would like to emphasize that I am left with no choice but to escalate this matter unless it is resolved promptly and effectively. I firmly believe that Sharron's actions are not befitting of a USPS employee and strongly urge that appropriate action be taken. It is my sincere hope that the USPS takes this complaint seriously and addresses the issue promptly.In conclusion, I request the following actions:A thorough investigation into the behavior of USPS clerk Sharron at the 9703 Sutphin Blvd, Queens, NY 11435Appropriate disciplinary action, if warranted, to ensure that such behavior does not recur.A sincere apology for the inconvenience and distress caused due to Sharron's actions.A commitment to improving the quality of service at the 9703 Sutphin Blvd, Queens, NY 11435 to prevent similar incidents in the future.I trust that the USPS takes customer feedback seriously and works towards maintaining the trust and satisfaction of its patrons. I sincerely hope that this matter can be resolved in a manner that upholds the high standards of professionalism and customer service that the USPS should strive to uphold.Thank you for your attention to this matter. I eagerly await a prompt response.
