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October 2023 by Edwin Cortes
This place is another hidden gem in ozone park. Save a lot of money by ordering my wifes replacement transmitter and having them just program them. They charge me a fair amount compare to orders in the area. This is a father and son buss. Two open garages I was in an out in under 20mins No long waiting like the other locations. If you don’t see something you want for your car just order it online and they’ll install for you:)
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July 2023 by Wen J Cao
Excellent service! They came to my car within 10 mins to disarm my wacky alarm.Highly recommend Fredrick.
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April 2023 by Anthony Hernandez
great prices and good quality
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March 2023 by Cristhian Daniel
Clean work , reasonable prices ?
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January 2023 by Jonathan S.
My car was vandalized they fixed it up in under a week. Great service, price and warranty.
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December 2022 by Eugene
Very friendly and professional
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September 2022 by Victor M Galvez
(Translated by Google) I don't fear this place, they covered up some seats for me and I did the worst job I've seen, I don't fear anything apart from the fact that they are very arrogant as if one were asking for a gift(Original)No terrecomiedo este lugar me tapisaron unos asientos y acido el peor trabajo que evisto no terrecomiedo para nada aparte que son muy arrrogantes como si unoles fuera apedir regalado
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July 2022 by Sharif Vincent
I have gotten two cars done here a 2000 corolla and a 2006 Sienna, Francisco is the man to speak to! They always offer fair prices and do great work! I have gottena radio installed here for my corolla great quality and also got tints done here for both cars. No complaints at all you want great work done come here!
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June 2022 by Denise Gonzalez
Best of the best ! 10 stars ! Friendly people , professional, great customer service ! Highly recommend!
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May 2022 by Rich N.
They look at YouTube for demonstration on how to prepare tints and install car play and take at minimum 6 hours to get a job done. Avoid at all costs.
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April 2022 by Michael Rivera
Worst experience ever. Professional work isn’t cheap, cheap work isn’t professional.. I went there to replace my door speakers and tweeters plus add an amp to my vehicle. After they were done i noticed on the way home that there were no left and right sound, all the sound was Mono, and also my turning signal sound and my door open sound was very loud coming from the speakers, so I went back and wasted time to get their mistakes fixed, the guy said the only solution was to completely turn off the turning signal and door open sound, and then correctly wired the speakers so I can hear left and right sound.As I pull off I realized that my seat belt wasn’t retracting back, so I wasted more time and went back to get that fixed and found out the guy just stuffed the speaker wires sloppily in a manner that gave my seat belt resistance to retract back.Then Later on my car door speaker kept turning off and on anytime I hit a bump on the road, plus I realized that my rear doors tweeters weren’t sounding, so I wasted more time going back, and a different worker realized that my car door speaker connections were faulty and that there were no rear door tweeters, which I gave the original guy to install, the last guy STOLE MY TWEETERS. So I had to waste money and time for the guy to properly connect my car door speaker, and I had to waste money buying new tweeters and waste more time and money to get them installedWorst establishment ever, no standard and pride in their work, the guy who installed my system just slapped everything in and didn’t care, now im down an extra $200 due to his negligence
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February 2022 by Jonathan Morales
What can I say. From when I walked in they were all very friendly and easy to talk to. They explained to me the best route and positioning to install a dash camera in my work car. 45 mins I was in and out with a new dash camera in the front and back of my work car. The job was done very neatly and clean. Will definitely recommend this place. I will be definitely coming back for sure for my personal car. They also offer tints, radio systems and alarms. And much more !!!
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January 2022 by Lae M.
Beware of bringing your cars here!!!! What a horrible experience!!! They are so unprofessional and are so clumsy. They will not take care of your car, and will leave dents on it. I came there for installation of 2din radio and back up camera. I called Monday for a Saturday appointment. He told me it will take less than 2 hours and informed me he got all the materials needed in stock I was still asking questions over the phone but insisted to just come instead. When I arrived, he was missing the dash kit, since I had no choice and time I told him to just cut my existing dash, he agreed and said he will charge me more. I agreed with the price. Later on, he came to me and said he is too busy and cannot allot the time. He offered me a more expensive dash from a Jaguar will cut to fit but charging me extra; I have a Toyota. I told him I don't want to spend more if it will not be a perfect fit. I just ended up deciding installing without the dash kit at all leaving holes on my dash. Fine. I left them as they work on the rear camera and to my surprise, after installing it, they left 2 noticeable dents on my car, they tried repairing it but turns out the paint chipped off instead. Nelson, asked if I can stay away from the work area cause they told me they feel pressured ( cause in reality they do not have the expertise in what they are doing) I even had to tell him what to do in order for the radio to work. It took him 6 hours to finish this job cause he doesnt know what he is doing!!!! They would bang your car as if it has no value. Yes, my car is not brand new but it is so unfair for a lousy business like this not to give respect to a car despite of its age. It is still hard earned money that we used to purchase this, you have no right to treat it as if its junk. I ended up with a car with so much dents on panels both inside and outside my car. They scratched my dash so bad like they used a f****** knife to open the dash while installing the new radio. I have had the worst experience with Nelson and NY Sound and Security. After I complained, they offered me a $30 discount, this is unacceptable. When I asked for more - he said it's insane and I am taking advantage of him. His argument was, my car is old and imperfect anyway. Unbelievable! What a way to treat customers!!!! They should have paid me for all this damage!!!
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December 2021 by Rico NYC
Great work. Super fast! Had HID's installed in under an hour.
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December 2021 by Rotem R.
I will high recommend you find somewhere else Togo they told me to bring extra part that I didn't needed and stole it after charging me for "installing" it and caused problems in my car which at first they tried telling me it wasn't them after I proved it was they ended up fixing it and I had someone else fix the rest of the system I had put in my car after I went 3 times to fix the same issue and they weren't able todo it and I just simply didn't want any more problems and they charged me the most possible and tried at first to ask for more after I proved them That it's impossible to charge more. I assumed they asked for the max amount because they are extremely good which they weren't even close so be super careful. Only go to them if you know what it is exactly that needs to be done and make sure you watch them do everything but if you have Another place Togo to don't even think twice I will never In my life will let them Touch anything of mine ever again. They are thieves So I'm Writing this after Nelson's reply to show you how much of a liar he his. Ima post a picture of the full detail he got on my car which shows it's not a Ford Focus and the best part is that even what you were saying as I said "different car" you should have never stolen the part from me I had someone else go thru it and tell me it wasn't installed and you have given me the item back after I told you I know you stole it. You guys are scammers and for an honest business non of this should ever have happen and then you lie about the story so here is you evidence in this picture