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September 2023 by Dick Wilson
Showed up quick and hauled my truck without an issue
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August 2023 by Johnny Roads
Not worth calling if you need a tow call someone in a different state it will be fasterAlso you should change your service to you don’t have 24 hours service & only if you feel like doing somethingFast at taking a napYeah a really top notch towing company kept excepting the tow but not showing up leaving a young girl and her baby stranded in the ditch late at night thinking they’re coming but never showing upso we called a reliable, towing company from another state
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July 2023 by Anne Webb
We got a flat at 4 AM on Interstate 86. Called AAA-Someone was out changing our tire by 4:30 AM. He was quick, efficient and very friendly. We are very appreciative of the fast, helpful response!Service: Tire change
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July 2023 by B Shiora
They Called In Advance..Here Sooner Than Expected. Louis Picked My Car and Me Up..Very Nice Young Man. Polite, Very Professional and Good Conversationalist..Made to My Appointment On Time..GREAT Place, GREAT Service, Very Nice and Professional Workers!!!!And Is LOCAL !!!⭐️⭐️⭐️⭐️⭐️
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May 2023 by Dan
The heavyset driver who refuses to get out of the truck until someone confirms there are no dogs on the premise is lazy, incompetent, and beyond rude. He doesn't know how to pop a vehicle into neutral when the battery is dead, when every other driver for Butera is able to do it in about 60 seconds. He doesn't carry any jumper cables in his vehicle, and is too lazy to use the winch on the truck.If AAA forces you to use Butera, ask for the tall guy, he knows exactly what he's doing, is polite and helpful.
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April 2023 by Nancy Johnson
Even if youtrple a Buteras can be requested when you call aaa for a tow. It's great having them.. know the area and are courteous.
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April 2023 by JDTA JDTA
Had flat tire in my driveway at 0545 Sunday a.m. Aaron answered phone, extremely polite and understanding. I had to be in erie by 0900, no excuses. He arrived 15 minutes later. Was prepared, careful, polite, clean. Such a nice guy. He had my spare on and I was down the road in less than 30 minutes. Highly recommend. He is one in a million. THANK YOU AGAIN!!!!!
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March 2023 by Sonya Dorman
Butera's was great! Super helpful, fast and have a very friendly staff! I would definitely use them again!Service: Car towing
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December 2022 by Dj Zorn
They where so friendly, on the spot. Less then 20 minutes from the time I called and they showed up.. I would recommend and hope to never use them for locking my keys in the car, but I know that they would come. Just over all great service. Thank you!Service: Car lockouts
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December 2022 by Sue
Called for a pull out told it would be an hr and half wait and it and their pull out rate started at 125$ and went up will never call or recommend to use especially when ur in an accident u dont have an hr and a half to be waiting
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December 2022 by kara densmore
I put in a request at 8am and by 9am they had arrived and my situation was completely fixed! Very nice and knowledgeable!!Service: Tire change
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December 2022 by Andrew Wascher
Excellent service, Timely and simple. Tow driver was pretty cool but they do not do ride a longs so phone a friend or call a cab
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December 2021 by Katie Suber
This towing company was extremely nice and answered all of my questions and made me feel comfortable about calling them with my problems. When I needed them, they were here in 10 minutes and while here picking up the vehicle, their employee was very patient and kind with my kids who, lets just say were being kids ??, and even offered me more information about another business I was curious of. They're affordable too!! You just can't beat having all of these perks in one place. Highly recommend them!!
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December 2021 by John-Henry Johnson
They are wildly nice people who help as much as they can! Extremely affordable! I don't know why they have a bad rating on Google maps, It seems like AAA is the problem. I can't say enough nice things about the guys that picked my car up!
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December 2021 by Totallyjake97
after 3 hours of waiting and no phone calls AAA reached out to notify me Buteras had cancelled my tow. Im not the only one this has happened to. While reading this it counted at least 10 other reviews that all said butera canceled or refused service. clearly this is due to the fact I was going through AAA. I don't understand how AAA is okay with carrying such poorly managed company on their services. Im sure after I take alll the pictures of these reviews to AAA they will consider removing Butera from the list of AAA certified companies. I called at 8:26 pm on 02/06/21 and it is now its 9:20 am 02/07/2021 and my car is still stranded in the middle of down town.Service: Car towing
