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August 2024 by Shadow Jerker
My name is Samantha and I picked up my car yesterday. I just want to say they did amazing work on my car, the staff was great, and I’m thankful that my car was repaired by these guys.
I would also like to add it takes awhile to get your car done. It took over 3 weeks just for my insurance to approve the claim, and once they did their part they had to take it to the dealer to make sure sensors and everything was right. It takes awhile because they’re thorough. I was getting a bad attitude toward the end from NO FAULT of theirs and they were still wonderful and did a great job.
Highly recommend and thank you!
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August 2024 by Jackie
Great communication!! Took care of all my issues promptly and my Car looks and feels new again!!! I recommend Gerber to everyone....
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April 2024 by Melissa Updike
Great customer service. Knowledgeable staff.
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March 2024 by Chrissy Rivera
Awesome staff. Amazing job on my vehicle. They even cleaned my car outside and in side. Very pleased
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March 2024 by tonya ham
They have been great in repairing my vehicle both times I hit a deer.
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September 2023 by Liz
Not satisfied with my service my last two visits to this shop, will be looking into a new shop the next time I need repairs.
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September 2023 by Chris Blakeslee
Great, professional service.
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August 2023 by Stone Cutter
Great customer service . So.etimes its a pain getting a phone e call thru
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July 2023 by Steven Arrowsmith
Lately they have been helpful and went way overboard to make sure my truck is repaired right
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June 2023 by Amy Bly
Great company, very friendly people. They do a great job
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April 2023 by Dan Sheldon
Workmanship on replaced parts was very well done. Top quality work. Attention to detail, however, was lacking. Tire has a slow leak as a result of accident and this issue was addressed more than once with the office. Was told they couldn't find anything wrong. When I picked up the car had less than 5 psi in the tire. Second issue with the car was that it DID NOT START when I turned the key and they had to give me a jump to get rolling. Was repeated issues with the repair duration. Took over a month after parts had arrived due to an employee apparently quitting who was working on my car. Fortunately for me this repair was free as the accident was not my fault and was covered by insurance. Overall had I paid the over 6000 dollar repair bill I would have been seriously displeased with the sub par results.
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October 2022 by Cameron J.
Well it's been more than three or four weeks and I was told I was gonna get an update every Thursday about my vehicle and I haven't heard anything about it kind of worrisome because I need my vehicle for work good customer service but pretty upset about not knowing how far along my car is
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September 2022 by gary nitkiewicz
Above and beyond all of the team at Gerber in Jamestown. Thanks
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September 2022 by Bruce Galbraith
So far so good just dropped off my truck to be repaired. More later
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September 2022 by don miles
Excellent service recommend to any one that needs collision work done
