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March 2024 by Chrissy Rivera
Awesome staff. Amazing job on my vehicle. They even cleaned my car outside and in side. Very pleased
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March 2024 by tonya ham
They have been great in repairing my vehicle both times I hit a deer.
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August 2023 by Stone Cutter
Great customer service . So.etimes its a pain getting a phone e call thru
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July 2023 by Steven Arrowsmith
Lately they have been helpful and went way overboard to make sure my truck is repaired right
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June 2023 by Amy Bly
Great company, very friendly people. They do a great job
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April 2023 by Dan Sheldon
Workmanship on replaced parts was very well done. Top quality work. Attention to detail, however, was lacking. Tire has a slow leak as a result of accident and this issue was addressed more than once with the office. Was told they couldn't find anything wrong. When I picked up the car had less than 5 psi in the tire. Second issue with the car was that it DID NOT START when I turned the key and they had to give me a jump to get rolling. Was repeated issues with the repair duration. Took over a month after parts had arrived due to an employee apparently quitting who was working on my car. Fortunately for me this repair was free as the accident was not my fault and was covered by insurance. Overall had I paid the over 6000 dollar repair bill I would have been seriously displeased with the sub par results.
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October 2022 by Cameron J.
Well it's been more than three or four weeks and I was told I was gonna get an update every Thursday about my vehicle and I haven't heard anything about it kind of worrisome because I need my vehicle for work good customer service but pretty upset about not knowing how far along my car is
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September 2022 by Anonymous
If you want your $25,000 vehicle repaired with zip ties rather than the proper fasteners, Gerber is the place to go! Had a front-end deer strike and instead of replacing the broken splash guards underneath and using the factory bolt holes they just zip tied the bumper cover to the frame ?♀️
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July 2022 by JDTA JDTA
So far, Mike, manager and Tyler, State Farm estimator have been great. Explain everything. Biweekly phone updates regarding back ordered parts, etc. Shop is clean as are techs. Once my vehicle is repaired and home I will update my review. These photos are pre repair, of course.
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July 2022 by Cory Heyl
Fast, friendly service. And easy to do business with! They make your vehicle look new again!
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May 2022 by Heather Wilson
I took my vehicle here to have repairs made and painting done from 3 separate accidents. I am so impressed and happy with the results. The people there are so friendly, knowledgeable, and helpful. They called and gave updates as to the phases that my vehicle was in and explained everything that was being done. I totally recommend them.
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March 2022 by Suzy Que
Took a month and a half for the vehicle to get “fixed”I had to call to get weekly updates and was being informed on someone else’s vehicle .Picked it up and it overheated , they replaced the radiator and never filled it with coolant ,Installed a junk headlight and never replaced the pinstripe they tore off of door , supposedly replaced a washer pump that wasn’t damaged and now that doesn’t work . Was told to bring it back to have these issues corrected . WasTold they would call me when the headlight came in that was a month ago and haven’t heard from them .Don’t waste your time with them !!I would have been better off getting junk yard parts and having some back yard mechanic fix it
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March 2022 by Sam Wagner
Took a month and a half for the vehicle to get “fixed” I had to call to get weekly updates and was being informed on someone else’s vehicle . Picked it up and it overheated , they replaced the radiator and never filled it with coolant , Installed a junk headlight and never replaced the pinstripe they tore off of door , supposedly replaced a washer pump that wasn’t damaged and now that doesn’t work . Was told to bring it back to have these issues corrected . Was Told they would call me when the headlight came in that was a month ago and haven’t heard from them . Don’t waste your time with them !! I would have been better off getting junk yard parts and having some back yard mechanic fix it
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December 2021 by 8989Odes
They order the wrong stuff, tell you it will be done Friday, every Friday, for 4 weeks. It takes them, what takes the Ford dealer 20 minutes, an entire month to mount and balance 2 tires. And even with all that time, I still do not have my car! Merry Xmas!
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December 2021 by Kyle Oudinot
This has to be the worst place in Jamestown to have any service done. They will tell you timeframes that mean nothing, every other day there is something their business has to deal with, but they make it the customer's problem. It apparently takes weeks to change a couple tires for these people. If my insurance company hadn't been involved with them already, I would have taken my car out of this joke of a repair shop, literally weeks ago when they ordered the incorrect parts for my car 3 times. If you are a fan of The Three Stooges, you will love this body shop!Services: Tires
