CVS, a popular pharmacy and retail chain, has received a mix of reviews from its customers. While some have had positive experiences, others have expressed frustration with certain aspects of the store's operations. The helpful and knowledgeable staff at CVS have been praised by many customers. One reviewer, Laurie, was described as friendly, efficient, and skilled at assisting customers with their insurance benefits. The pharmacists have also been commended for their attentiveness and willingness to help with medication orders and refills. Customers have appreciated the competitive pricing at CVS, with one reviewer noting that the store was $10 cheaper than a competitor for a specific product. The CVS app has also been mentioned as a useful tool for reducing waiting times. However, some customers have encountered issues with the timeliness of their medication orders. Several reviews indicate that prescriptions were not ready as promised, even with advance notice or the use of the app. One customer described a frustrating experience where a pharmacist provided an inaccurate pickup time, leading to further delays. Despite these challenges, many customers continue to view CVS as their go-to store for cosmetic, beauty, hair, and skin care products. The store's ExtraCare loyalty program, which offers monthly discounts and rewards, has been a significant draw for some shoppers. Overall, CVS appears to provide a mixed experience for its customers, with the staff's helpfulness and the store's pricing being highlights, while the timeliness of medication orders remains an area for improvement.
Stopped into CVS to use my OTC benefits from insurance. Laurie was so helpful figuring out what was covered. She is friendly, knowledgeable and efficient. Thank you Laurie!
October 2023
Price shopping for “Steri strips” today. CVS was $10 cheaper than Rite Aid not including the additional discount (30%) from rewards card. Where do you shop?
September 2023
They get behind, but I've never seen anyone not working hard, this store is always busy, I use the app it helps cut down on the waiting. Be prepared and be patient and you'll get your meds, you can tell they all trying hard
