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November 2022 by Ashley Baron
Been trying to get my snow tires out of the storage unit for 3 days now. No one answers the phone and apparently no one plows in the winter regularly. Being that the units are set way back, you cannot get back there after a foot of snow falls and no one plows. I've called many times with no return calls back and it's 12pm on a Monday afternoon and there's still over a foot of snow in the driveway leading back to the units. I had an appointment booked 2 weeks prior to this day to get my snow tires put on at 8:30am, Honda was nice enough to move me to 1:30pm to see if I could get to my tires. This is not worth the headache if you need access to your personal items and you pay a monthly fee and can't even get to your stuff 24/7 like they say.Update- I drove back by again at 3pm (after missing 2 appointments now to get my tires on) and it still wasn't plowed so I tried calling again. They answer! I explain I've been trying to get there for 3 days. The owner said he's plowing this afternoon (it's already after 3pm) and I tell him I already missed 2 appointments so he must mean the evening and he actually responded with "well maybe you should've gotten them out sooner"! His excuse was that he was on vacation, but made no plans to take care of his customers while he was gone. I will never do business here again nor will I recommend anyone doing business here because if he goes on vacation when it snows, you'll be SOL. That was the rudest comment someone who runs a 24/7 self storage rental unit could probably say. Apparently he wanted me to drive around with 4 snow tires in my car for the 2 weeks I had my appointment booked because trying to grab them 3 days early was not early enough.
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July 2021 by Elaine Wolfe
Very difficult to get ahold of anyone.
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May 2021 by Boss Mom
Great storage
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November 2019 by Tonya Earley
Love this storage place! Great prices and large dry storage that you can access 24 hours a day 7 days a week!! Grab one if you can!?!?! They do not last long. Also love the location of storage place nice and secluded area!
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September 2018 by lynn hill
Clean place nice and helpful people
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August 2017 by John Kirkland
It's a self storage unit but the owner has always been friendly and helpful. This was the second time we used these units and if the need comes up again, will be back.
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August 2017 by Shari Caffoe
I've never had a problem.
