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February 2024 by Tonya Mosher
They do wonderful work nice play nice polite people I will keep going that
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December 2023 by Kenzie Genthner
im so picky with pedicures and this is the best pedicure i’ve EVER had from dunkirk to jamestown. they’re so meticulous to detail and get every single spot perfectly. this is my second 30/10 experience and i absolutely will be coming back. this salon is so clean. everyone is kind.
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November 2023 by Shalyn Kopta
I am always impressed every single time I go here for my nail needs!!!! I refuse to go anywhere else! Calm atmosphere!
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November 2023 by Kelly Balcom
Always an amazing job!
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October 2023 by Johnna Pupillo
This was my first time at Spa Nails as I live out of state. I had a manicure done by Ngan and a pedicure done by her father in law. The salon was very clean and quiet and all of the staff were patient and polite. The gentleman who did my pedicure was so gentle in his removal of my gel polish and made sure I liked the polish on my nail before I committed to it. It was so relaxing that I didn’t want it to end! Honestly one of the best pedicures I’ve ever received! Ngan perfectly recreated a French manicure with the shaping I wanted. The white tips are flawless, the acrylic isn’t too thick and the shape of my nails are spot on. I have zero complaints! If you’re looking for your dynamic duo, these two are it!
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July 2023 by Stormy G
Terrible customer service. I had to use the restroom while I was there so did another lady and the lady immediately to the right yelled out for us to use the porta potty in the back. Then started talking in another language and laughing out loud. Rude as can be to customers who are paying your bills.Services: Acrylic nails
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July 2023 by Teena Wright
Absolutely the worst and rudest service and treatment by the owners i feel bad for anyone who has to work around them.Had to return many time for unsatisfactory work and was not handled professionally at allService: Acrylic nails
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March 2023 by Michelle Marie
Ngan is amazing! She remembered me and how I like my nails!
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February 2023 by Shalyn Klinger
I only go here!!! Other places make you feel like an inconvenience. The owners and employees are personable. The prices are very affordable!
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February 2023 by Anastasia Semyenova
TERRIBLE CUSTOMER SERVICEMade an appointment, arrived earlyCurrently have been waiting over 50 minutesThe guy ( the owner has no clients but just sitting there on his phone)Another girl offered to start but the woman owner told her to go clean insteadI have decided to leave and will not be coming back, ever*have had horrible wait times in the past and stopped going here but today my friend really wanted to come here , so this is a repetitive issue !Service: Pedicure
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December 2022 by Imperfection Shay
It’s good just that my nails don’t last long they always snap off less than 2 weeks
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November 2022 by Brittney Beardsley
I’ve always been really happy with this place yet every time I come here, even when I have an appointment, I have to wait 15-30 minutes. Today I had an appointment and someone else who walked in got in before me.
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November 2022 by Madison Hultman
Ahn did awesome! They were really quick and cared about how our nails turned out! I went with a group of three and everyone was very happy with their nails!Services: Nail extensions
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October 2022 by Barbara Steger
Unfortunately I can't agree with the good reviews I am reading. I have gone there several times and seen different people each time, which was not a problem. One time they were blotchy and needed to be re done. Another time they were really thick and looked really bad. A third time they were not evenly coated. I guess I kept hoping they would get better. So the last time I went I saw Kay. Not only did the gel all chip off after only two days but she was a little rude and unresponsive to normal conversation. The worst ever. I called and the owner said I could get the ones chipped off redone. Ok great. When I got there they only redid two. The rest came off the next two days while I was at an out of town function. The only saving grace was Michelle. She would be the only reason I would even consider going back but I won't. No refunds. No satisfaction. No recommendation. Go somewhere else.Service: Gel manicures
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September 2022 by Teresa A.
I am visiting family in the area and this is my first time at Spa Nails. I called two days before to make an appointment and just needed a gel manicure and pedicure. When I arrived no one checked me in they just told me to pick a color. It seemed like it was a big surprise that I arrived. Unfortunately it also seemed that the gentlemen who worked on me had never done nails before. For example he used lotion to exfoliate, filled the water to the brim of the pedicure bowl, and got the inside of his gloves soaked. The salon was SILENT the entire time and it made is very awkward. I did not see him open up the tools he used on me instead he sprayed alcohol on everything multiple times... including me. When he started working on my toes it was either way to soft or way to hard. This was definitely not a relaxing experience and my fingernails were sanded down so much they are already breaking a day later.
