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November 2025 by Joe Rice
Just go buy new from somewhere else. Got a couch and they wrapped it all up. Put it on my truck and get it home. Unwrap it and the sofa sleeper falls out the bottom. Called them up and said looks like someone dropped this. I was told I was to check it before taking it. So I guess I was supposed to unwrap it and make sure the employees didn't drop my couch. Honesty goes along way. Same as taking accountability. I'd say just stay away from here and got buy from somewhere else.
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November 2025 by Nicole Jackson
Toxic Furniture
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October 2025 by jeff king
Horrible experience I bought a couch back in May its a nice couch I like it. When I first went in we setup an account to make payments all they told me was I need to pay this whole thing off before the year or you will get hit with a very big interest rate. Ok I have had it set to pay if off before the year only to come to find out 6 months later I needed to be making monthly payments not big chucks like they told me I could do. So now my credit has been taking hits that they are claiming they never told me that. DO not go to these liars. They will mess up your credit score. PIssed off beyond belief right now with all the lies they told me I clarified with them 4 times before deciding to do big chuck payments. Never got the td bank statements either. Bad bank and bad store...
Got a call back from the manager they were not helpful at all and said it was my problem. I also clarified with td bank I was on e statement yet the email address on my account was not mine and one raymor put in how do i pay a statement I did not get. Paper statement never showed up from td bank also. Escalating to corporate raymour and flanigan store they are not getting away with this.
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October 2025 by Judith Lowe
We liked the sales lady. She answered all our questions and was a great help.
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September 2025 by Cassondra Doubek
The sales reps there were very friendly! They had a sale going on when we were there, which was convenient. Their prices were a bit expensive, but I assume that's a corporate decision.
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September 2025 by Dawn Cramer
Very friendly and helpful with my needs and what I was looking for.
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September 2025 by Anthony Heibili
Michelle Allhouse was an excellent mattress consultant and spent time with my concerns and explained everything.
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September 2025 by michelle dent
Michelle was wonderful!!;)
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September 2025 by William Shields
We received the necessary attention needed to answer questions and make a decision. We appreciate not being followed around the store! We did not feel pressured!
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September 2025 by Jeffery Thomas
Great customer service! Very kind and friendly and very honest
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August 2025 by Sue Marsh
Manager was very helpful!
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August 2025 by Nick Krasa
I am beyond disappointed In the quality of the table I bought from them a few months ago. It has started to bubble up on top and to be quite honest with you is kind of embarrassing.
I was told it came with a 1 year warranty however they said that it wouldn’t cover that and if I had purchased the platinum warranty then they would have fixed it.
This was not the first piece of furniture that I have boughten from them but I guarantee it was the last. I am disappointed in not only the quality of the products they sell but the lack of customer service as well.
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August 2025 by Sheri Nugent
I was looking for some new furniture for my new place. I haven't bought furniture in a long time. The selection was great! The added benefit is that they have pieces in their warehouse and can be delivered right away. Thank you! Store manager was very helpful too.
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August 2025 by Deb Schuyler
Joe was great, he helped me with my order. Really nice man, and down to earth.
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August 2025 by Pam
Very happy with the store in Jamestown NY. Melissa was very personable and friendly. Love all my furniture and patio furniture.
