Shults Auto Group is known for its friendly and knowledgeable staff who provide excellent service in both sales and service departments. Customers appreciate the willingness of the service team to share advice and perform quality repairs, often offering loaner vehicles to ensure a smooth experience. The sales team, including representatives like Heather Furlow and Anson Smith, are praised for their kindness, accommodating nature, and deep knowledge of the vehicles. They make the car-buying process smooth and stress-free, taking the time to explain vehicle features and handling all paperwork efficiently, even for out-of-state buyers. Customers have had positive experiences purchasing various models, including Subaru and the new Subaru Solterra, with staff going out of their way to meet individual needs and provide honest, pressure-free service. The dealership’s remodeled waiting area further enhances the customer experience, offering a comfortable and relaxing space with amenities such as Wi-Fi, snacks, beverages, and modern restrooms. Overall, Shults Auto Group is recognized for its honest, caring approach, and commitment to customer satisfaction in both sales and service.
Just bought a 2024 used Subaro Outback from Schults in Jamestown. The salesman was great and the manager was very friendly. Both were very knowledgeable, friendly, and no pressure sales people. Would definitely go back. It was an enjoyable experience shopping there.
December 2024
The Subaru service center is always friendly and trustworthy.
March 2024
Sales came out, no pressure. Good selection of vehicles, nealty arranged in a clean parking lot.
