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September 2023 by Johnson Michael
Not properly refilling AC 2-3 months ago , Resulted in the AC Compressor failing and having a huge hole in it. Car stalled on me getting off the highway, but it turns off stalls every 2-3 mins. Dealership diagnosed AC Compressor failure. Asked multiple times if they Evacuate first then refill with Oil in the AC Compressor, was reassured they do but it failed. AC only worked for 4-5 days. They did what I basically could've done at home, just added refrigerant. Gets 2 star as they have done other work correctly. Could've said they can't do it. Simple as that.
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September 2023 by Ronald May
Took 4 new tires and 4 empty wheels (with new 2 1/2" valve stems installed, because that was the length I needed to accommodate the wheel covers) to them to be mounted. In the process, they damaged one of the valve stems and replaced it with a 2" item. I discovered this a couple of days after installing the wheels on the trailer, when I was installing the wheel covers. I went back to Cookes to see if they could supply me an extension, to avoid having to remove the tire. The boss tells me that the 2" stems are what they use, no apology. He says to bring the wheel and tire in and he will replace the stem, I can pick it up TOMORROW. He said they do not use extensions. He then had the audacity to say "I won't charge you for it". Duh?
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September 2023 by Ronald M.
Took 4 new tires and 4 empty wheels (with new 2 1/2" valve stems installed, because that was the length I needed to accommodate the wheel covers) to them to be mounted. In the process, they damaged one of the valve stems and replaced it with a 2" item. I discovered this a couple of days after installing the wheels on the trailer, when I was installing the wheel covers. I went back to Cookes to see if they could supply me an extension, to avoid having to remove the tire. The boss tells me that the 2" stems are what they use, no apology. He says to bring the wheel and tire in and he will replace the stem, I can pick it up TOMORROW. He said they do not use extensions. He then had the audacity to say "I won't charge you for it". Duh?
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September 2023 by rebecca brown
Quick to tow. Kept my car safe..very nice.
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May 2023 by Robert Carter
great brake job very reasonable just a great shop and reliable serviceService: Brakes
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April 2023 by E E
We love this place. Really nice, honest guys who do a good job and don’t overcharge, and as a woman I always feel comfortable here alone, which hasn’t been the case at every car place. One time my husband brought his car after the dealership removed a mouse nest from the ventilation system because there was still an odor. They put a scope through it and said it was clear, so the odor was just residual (and since then it did gradually go away). They didn’t charge us anything for it. They also put on a hitch for literally less than half the price that the dealership was going to charge for the same hitch.
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February 2023 by Tere Williams
Great guys, great service. Might take a little longer than you would lije but diagnosing accurate car problems, affordably, takes some caution, care and attention to detail. Glad Chris et al are around to take care of my car needs whenever they pop up without me fearing exorbitant fees!
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January 2023 by Landon Poushter
Cook is a very nice and good guy to me and my dad he has helped us out so much and quickly!Services: Steering & suspension replacement
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January 2023 by ian aeschbacher
Good owned business. Willing to work on almost anything but call ahead if it's major work.
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November 2022 by The One Cornelia
Excellent place to get your car repaired! They are quick, efficient, friendly and I didn't feel they were trying to take advantage of me. They do quick (in & out ) oil changes in the morning and you can wait while they are doing them.
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July 2022 by Chris Conklin
Said they where going to call back with labor qoute to repair the rear end on my jeep never did called them twice for them to say they will call back and never did. Lost a potential long time customer as im the type that likes to go somewhere familiar for the work on my vehicle and always pay my bills.
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March 2022 by Kim Catello
The guys from Cookes are incredibly awesome! We were visiting the area and had a blow out. Fast and friendly service!Service: Tires
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March 2022 by Chevy Halfton
Went there for an inspection. Very nice experience with the owner/operator. Would definitely go there again.
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February 2022 by Carl Fleming
John was very helpful and professional and had a great attitude towards his work.
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January 2022 by Ofelia Martinez
Thank you so much for your work. I sincerely appreciate it. I LOVE not being terrified to drive in the snow now! You guys went way above and beyond. Thank you!Service: Tires
