Jefferson Pharmacy is a local, independent business. Some customers report that the staff is great, very kind, thoughtful, helpful, and quick to answer the phone. They appreciate the convenience and support keeping business local. However, other customers consistently have issues. They report that some staff interactions are rude or lack customer service skills, making customers feel like a burden or with open suspicion. There can be problems and an attitude when calling or picking up scripts, and systems and operations can be difficult. Some feel unable to ask questions without annoyance. A customer service standard is requested.
Very helpful and responsive pharmacist. Wonderful customer service. Highly recommend.
June 2025
A true hometown pharmacy. Sometimes you want to go where everybody knows your name and they're always glad you came, and Jeff Pharmacy is it. Definitely beats big box pharmacies any day.
August 2023
Reliable, efficient and helpful. This has to be your go to local pharmacy. Really appreciate them.
