-
November 2023 by Peter Nwaizuzu
I recently had the pleasure of buying a car from Bentley Long Island and I must say, it was an outstanding experience from start to finish. Michael was warm and friendly, setting the tone for what would be an exceptional car buying experience.The showroom was impeccably clean and organized, showcasing a wide variety of luxury vehicles from different makes and models. The layout was spacious, allowing for easy navigation and a clear view of the available options. The dealership's attention to detail was evident, creating an inviting environment for customers.The sales team at Bentley Long Island was a true highlight of my car buying experience. They were knowledgeable, attentive, and genuinely interested in understanding my needs and preferences. They took the time to patiently answer all of my questions, providing valuable insights without any pressure or pushiness. Their expertise and professionalism were evident, making the decision-making process a breeze.Additionally, I was thoroughly impressed with the dealership's commitment to transparency. The pricing was fair and competitive, with no hidden fees or surprises. Michael provided comprehensive information about each vehicle's features and performance, allowing me to make an informed decision. It was clear that they were genuinely passionate about the products they were representing.Finally, the after-sales service at Bentley Long Island was top-notch. The staff ensured that I had all the necessary information about warranties, servicing schedules, and maintenance plans. They made it clear that they valued my satisfaction and were committed to providing ongoing support.In conclusion, my experience at Bentley Long Island was nothing short of exceptional. The staff's professionalism, transparency, and genuine dedication to customer satisfaction set this dealership apart from the rest. I would highly recommend Bentley Long Island to anyone in search of a seamless and enjoyable car-buying experience. They have earned a customer for life, and I look forward to doing business with them in the future
-
June 2023 by Smiles Through Cars
Absolutely HORRIBLE experience. Stay away!!!! I came here to have one of my cars fixed. We were told it was covered by the warranty but upon going to pick up a car I was told that I had a $7,000 bill for the work that was done.I spoke with the manager and he said that he would take off part of the money and he would credit my account at the dealership for the remaining balance that they charged me for. I went back to use the credit but despite having written documentation as well as other necessary paperwork they told me that they are not honoring anything that I had because the manager who used to work there is no longer at the dealership.Stay away from this place at all costs. They are a bunch of thieves. Stay away!!! There are plenty of other Lambo. Bentley. Rolls Royce dealerships throughout the tristate area. Do not use this one!!!!
-
May 2023 by SK Patel
Who does not have a dream to have one…and who does not know about this car..they have good great customer care service at this location…
-
January 2023 by Bit 444
I had the worst experience of my life at this bentley dealership! Besides the fact that they were not nice and polite the person working with me had so much attitude and they were so incompetent !! I risked my life on the road because my Bentley bentayga had a problem with the computer system and my steering wheel was getting stiff in the middle of the highway …. They kept my car for close to two weeks without giving me an owners car and what they do is they change the batteries and charge me money for no reason !!After I called to say the problem is still there and they didn’t fix the problem Antony insisted that I should change the tires and that is the problem which was not the problem obviously!!After a couple of weeks of still risking my life on the road a simple local auto shop told me the problem is from the computer system ,very easy to solve and charged me a little to fix the problem!!Never ever try this dealership!
-
December 2022 by Lov Guns
NOT HAPPY ???? WITH THE CUSTOMER SERVICE. THE CARS ? ARE GREAT IF YOU LEASE AND RETURN. TO OWN WILL COST YOU BIG MONEY? ?. IN MY OPINION THE SALES TEAM NEEDS TRAINING, THE DEALERSHIP IS NOT HONEST & OVER CHARGES.
-
August 2022 by Arthur Chisolm, Jr.
I went to pick up a new part for my car.They were very nice to me!
-
July 2022 by Rheana
Very unprofessional, rude, and lie about their own inventory. The salesman, Michael Herrera, to be specific. Then they get angry at you, the customer, because you call them out on their poor business ethics. Stay away from this place.
-
May 2022 by Jonathan S
I came to the dealership with my father last weekend to view a pre-owned Bentley Flying Spur. We were greeted by a friendly receptionist, who brought us to our phenomenal salesman, Michael Herrera. Dealing with Michael is like speaking with a good friend, while at the same time, he educated us on all the important points of the vehicle, and even showed us a few others around the showroom. The entire time, there was zero pressure from Michael and he was extremely patient.For all of your Bentley, Rolls Royce and Lamborghini needs, I very strongly suggest reaching out to Michael Herrera.
-
December 2021 by Ron Simon
They have always been friendly. Have dealt with the receptionst who is always friendly.
-
November 2021 by Justin Chen
Amazing showroom and beautiful cars everywhere you look. We were helped by Marco and he was awesome to work with from start to finish over a months-long process. He remembered conversations we had months ago and would always follow up via text/call to make sure things were good even after we finally got our new Continental GT. He was super friendly and would definitely recommend working with him for all your car buying questions/needs.
-
November 2021 by Sabino Esposito
Purchased a 2014 Flying Spur from Marco. Very happy with the entire process from start to finish. Highly recommend Bespoke Motor Group, sales and service is always there for you.
-
November 2021 by Jh Jh
Just purchased a new GTC from Bentley Long Island. Marco was great to work with. He was always there when I called and answered all of my questions. Very happy with my experience.
-
March 2021 by Luis Cruz
Great dealership excellent selection of cars very knowledgeable staff I have a friend who purchased four cars from them and keeps going for more
-
January 2021 by Haz Brown
My service rep. John was excellent in explaining service as well as what future service to expect....I thank him personally . Thank you
-
January 2021 by Ensure Chen
not really impressed by their service, price is good but service is low
