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April 2025 by San Tina
After being a loyal customer at not one but two of my businesses for over 25 years I had to write this review today. I have to start by saying the days of good customer service with LDI are gone. It is time for your employees to get back in the office and do their jobs. It is truly sad at what’s gone from a wonderful company to deal with to the LDI of today. Might be time to shop around for a company that supports their product and has customer service. I’ve spent hours on the phone the last two weeks and have yet to get someone to follow through or even take a payment for an annual contract. The portal is not working from a phone so instead of taking my payment the reps answer is get a computer. Are you seriously going to say that’s the answer like If I had access to a computer this moment I would be wasting my time chasing someone to take my money. If they don’t want to take money and I surely can’t get IT help you won’t be having that cushy stay at home job much longer
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December 2024 by Andrew Johnson
They sold us a risograph duplicator and they have no idea oh how to repair it. Had to get a local. Riso man to repair all the issues
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December 2023 by Stephanie Craven
I have been waiting for a printer to work for nearly 2 months. Good luck.
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March 2021 by Elsa Bravo
1st time doing business with this company in the transportation side. Great customer services specially a gentleman name Danny in the receiver department very polite and patient and professional Thank you for waiting for the load ?Keep up the excellent service.
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March 2019 by Rajat Shankar
Terrible! They lied to us from the beginning! They offered us a machine that they promised was going to be equivalent to our old machine. The new machine they offered was inferior in every way. They don't respond to our calls. They promised many times that they were going to rectify the problem. But they did not! The don't care! Stay away! DO NOT USE!!!
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March 2018 by William Bumgarner
Excellent machines and technology. The field service technicians are very knowledgeable and polite
