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June 2025 by Jose Mateo
Best experience ever great staff
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June 2025 by V Ro
I bought an adapter from Verizon in Jericho n it stopped working after 40 days n they refused to make an exchange They did not even want to give me the information to get a credit . The worst customer service I ever received.
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May 2025 by Martha Cardoso
ZERO CUSTOMER SERVICE SKILLS! Do not go to Davina she is a racist ! She told me the store has NO APPLE PRODUCTS available but the next customer had no problem getting an IPhone. Worst experience ever
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April 2025 by M Z
Unfortunate to say they have a great network but their customer service is horendous , below sub par.
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April 2025 by david perle
The store manager Ozzy was incredibly Rude and refused to help, I’ve never had such a terrible experience. He should not have a job
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March 2025 by Ash Ghuman
Terrible experience. Went first time got rushed out. Decided to go back a few hours later and give it another shot. Some how got rushed out even quicker by a Travis kelce look a like.
Don’t waste your time here. Has to be the worse Verizon has to offer.
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March 2025 by Jagdeep Singh
So rude and useless
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February 2025 by Peter Vitale
Very disappointed. went in with a problem with apps on my phone asked one of the workers tecks if he could help me and he said no. I went into a store in Rockville center yesterday and the guy fixed it in 2 seconds.
I was having problems with my phone for over 4 days. And I use it for business. It was driving me crazy. I don't think I'll ever go back into the Hicksville store.
Very disappointed
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December 2024 by Sandeep Singh
Very bad service by Latino person
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December 2024 by Arunjeet Singh
Very bad customer service
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July 2024 by Marie DP
This is listed on web as Corporate store. You would think that there would be more helpful people. Not so. I waited a half hour for someone to come into store (listed as opens at 9am) one lady was there helping a customer. Workers came at approxinately 9.30am. After waiting for someone to help me., I couldn't be helped because they said they don't deal with LG phones..even though I have Verizon service. Verizon says it's an LG issue. LG says it's a Verizon issue. I GIVE UP
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July 2024 by JULIET YEYAN
I received best service from Mrs Singh.she spend three hours with me, this will be only store I will visit for Verizon
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July 2024 by Puneet Dhaliwal
Samantha, one of the employees here, is so sweet and helpful. Mixed thoughts on other experiences here.
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July 2024 by Harry Yannotti
Wow, talk about good help #1 in my book.
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June 2024 by Gabriella Abrams
Would give 0 stars if I could. Bypassed an authorization for a purchase of a cell phone and AirPods. This was a fraudulent purchase and did not do their job to ensure this person was an account manager. AVOID AT ALL COSTS.
