JCPenney is a trusted shopping destination that has been providing style, quality, and value since 1902. The Johnson City, NY location offers a wide selection of products, including fashion, home decor, beauty, and accessories, catering to various lifestyles and budgets. Customers can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, which offer comfort, style, and everyday value. The reviews highlight both positive and negative experiences at the store. Some customers have praised the helpful and attentive staff, especially in the men's section, who assisted in selecting a complete outfit for a special occasion. However, one customer had an uncomfortable experience with an employee who made inappropriate comments, though the manager later addressed the issue and the customer had a more positive experience on a subsequent visit. Overall, the JCPenney store in Johnson City, NY is a reliable shopping destination, offering a variety of products and generally friendly and knowledgeable staff. While there have been some isolated incidents, the store seems to make efforts to address customer concerns and provide a positive shopping experience.
This store has very helpful and friendly staff. I enjoy shopping here because the prices are good and the sales are better. I highly recommend this store and if you are looking to shop there go online to see their hours of operation and what sales are going on. You can also save money with their credit card.
December 2025
Outstanding customer service from Gwen today. She helped so many customers and all with a smile on her face. The store had exactly the sweaters I wanted and at a fair price. I couldn't ask for more.
December 2025
Nice store, very friendly, helpful, and polite staff! Transaction went so quickly. I was in and out in a few minutes. Definitely recommend shopping here!
