Tomhannock Bicycles is highly praised for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the staff’s patience and willingness to take the time to help them understand their bikes, whether they are purchasing a new bike, parts, or needing specialized repairs. The team is dedicated to ensuring each customer leaves satisfied, often going above and beyond by tuning bikes to fit individual needs and offering personalized advice. Many reviews highlight the staff’s genuine love for cycling and their willingness to spend extra time with customers, including detailed bike demos and trail rides. The store offers a variety of services, from simple tire replacements to complex adjustments, always with a friendly attitude and fair pricing. Customers also enjoy browsing their well-stocked store, which features a cool selection of products. Although some customers travel from out of town, they find the trip well worth it due to the high level of service and expertise. Overall, Tomhannock Bicycles is recommended for anyone looking to purchase a new bike, parts, or need services, thanks to its welcoming atmosphere, knowledgeable staff, and genuine passion for cycling.
Best guys and shop EVER ! So kind and experts in the world of bikes. SERVICE BEYOND belief
August 2022
Came in for a whole new tire and they let me know I only needed to replace the tube, which saved me a bit of money. They quickly swapped it out and filled it up while we browsed their cool store. They were very friendly and I plan on going back there for anything else I need for my bike from now on.
July 2022
The staff, especially Tim, was awesome! He took the time to answer my questions, make sure I understood my new bike and how to build up my stamina. Thank you so much!
