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August 2023 by Patrick R.
The most unprofessional place of business I have ever seen. While there I heard the used car manager swearing up a storm. My salesperson was very embarrassed. I recommend the salesperson find a more professional place to work because they seemed nice and professional. Never doing business there and have told all I know about it.
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November 2022 by Teresa L.
My husband and I have given Brown's several chances, both with purchasing and servicing our vehicles. We are now DONE! Just a few things that have happened to us over the years... ~Change was stolen out of our cup holders. ~A lug nut was left off after a tire rotation or switching from winter to all-season or vice-versa. ~The way one of our tires was installed caused it to wear abnormally fast on the outside? Had to replace 1 tire after 6 months. ~Brand new vehicle was full of packaging and dirty upon pick up - had to have it detailed by Baja's. ~Mechanics can't seem to keep the wheel straight when doing an alignment. Isn't that alignment 101? The steering wheel now points to the left when driving straight! This happened both times we've had it done - second/last time we were reluctant - we should have stuck to our no-alignment policy with them, our bad. ~Wheel covers and rims were damaged after the last tire rotation, above-referenced alignment. They did replace the covers, but there is still damage to the rims. ~Twice we've had service done and then had to bring it back because of noises, vibration, continued issues, etc. ~After having service done, there have been muddy/dirty foot marks on the sill - this has happened multiple times. Do yourself a favor and steer clear of this place. We will no longer buy a Ford or have it serviced from Brown's because it's not worth the aggravation.
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April 2022 by Andrew Cabezas
This comment is in regard to my most recent visit to Brown's car service department: Zack, in the service department, was very helpful and accommodating. I have been there once for service on my Mustang and Zach has provided impeccable service!
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April 2022 by Crisan Anadio
This comment is in regard to my most recent visit to Brown's car service department: Zack, in the service department, was very helpful and accommodating. I have been there twice for service and each time Zach had provided impeccable service!
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April 2022 by Lori Peterson-Trigg
number one, instead of some one saying "sign here for taking one of our cars ", they might want to add that there's a $15.00 fee, per day. I was not advised. That being said, if I had to pay for it, the vehicle they gave me could have been clean! It was a disgusting mess!
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December 2021 by Bobby Peters
They are very friendly and knowledgeable.
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October 2021 by Axle Duffy
Excellent service. Great staff. LOVE MY BRAND NEW FORD RANGER!!!!!!
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September 2021 by Holly Russell
Brittany and her team are simply amazing. They made buying my car a pleasant and stress free experience. I would never go anywhere else. I highly recommend them
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April 2021 by Sandra Peters
Great sales and service here!! All part of Brown's Ford character!!
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November 2020 by Paul Johnson
Always quick and great service experience always courteous
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November 2020 by Bernadette Ann Chaussee
It's just a great place. Friendly service and they get you in and out!!!
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October 2020 by Calvin Fuller
fair price. treated with respect. they will work with you. great place to buy a car/truck
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October 2020 by lisa lawess
Stay away unless you want to pay outrageous prices for work that was under warrsnty.
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September 2020 by Milk Man
Smashed a deer with my ram 1500, 2 weeks and they had it looking like brand new again.I hope to hell I dont have to do it again but if I do I would certainly use browns collision.
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August 2020 by Robert Morey
Nice job on my van
