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April 2025 by Cody O’Meara
I opened an account here this week online. I had to go in to do a first time withdrawal as the debit card hasn't come in yet. I had the most nicest and professional bank teller. I normally don't ever go inside the banks, but this was a nice benefit at the Johnstown branch for needing to go in on this occurrence.
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August 2024 by Angel Negron
Been an account holder for many years never had a problem with key but today the so called teller in the johnstown branch was extremely rude!...not good keybank
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June 2024 by BILL ADAMS
Horribly managed, worst bank branch I’ve ever been in. Avoid if you can.
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February 2024 by Jeremy Posluszny
Applying for a personal loan and this bank is deceptive and sneaky, AVOID AT ALL COSTS
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August 2023 by Judy Edwards
This bank is number one for me
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May 2023 by Stephani Hill
One of there older tellers tried recruiting my employee asking them if they are happy at their current job. How unprofessional is that? When a business does banking with you and you try to get their employees to come work for you instead.
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February 2023 by Sean Snyder
Had to get change for my business and this bank is closed on Saturday. Most banks are open until at least 1 or 2 on Saturday. I'll be switching banks to one that works better for me and my business.
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July 2022 by Soni Singh
I always give first preference to key bank .Great bank for business and personal accounts. Always great customer service and very friendly staff.
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December 2021 by Shannon S.
I don't know why I couldn't cash a money order at this key bank but yet go to Amsterdam and they had no issues! Get ur s*** together if I can do it at one why can't I do it at any of them?
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November 2020 by Derrick Coon
Been going to this same bank since I was 10. Always courteous, quick service. I've never had any problems.
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August 2020 by Kristina Marcellino
Bad service. Stopped to cash a check. Waiting 25min indrive thru 1(ONE) car ahead of me. Furstrated went into bankanother 15min later get to window finally was told 3 tellers helping one customer.in drive thru that they had to come into bank anyway.Very poor management
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December 2019 by Kyle Kassmann
Terrible hours, I guess they don’t actually care about making banking convenient
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October 2019 by Drake Sorrento
Bank that can't cash a check? How useless.
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March 2019 by Chris Smith
New Years Eve. Wife and I trying to take care of some personal and business banking. Google had the hours posted adjusted holiday hours to close at 4pm. I arrived at 3:20 to find a local business owner dropping a deposit informing me they sent notice to business they would be closing at 3. My wife closed her business early to make it on time. This is not good business practice to close early without adjusting the business hours accordingly.
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March 2019 by Jeremy Ruther
Thanks to Bre Hayes for the excellent service and speedy responses!