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April 2025 by vikki tremper
Please if you want the best deals possible
Go see Isabel she will hunt down the best bang for your buck great customer service and knows her stuff you won’t be disappointed 💙
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April 2025 by Rachael N
Absolutely great service. From Isabella alverado she very knowledgeable and friendly
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February 2025 by Robyn Napier
Was there for over an hour and they couldn't figure out how to do a return. Very unprofessional and lack of knowledge about their services.
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January 2025 by Brianna Del Vecchio
I can’t express enough how great Isabel is! She’s got the best deals you can find and the personality served with it is unmatched. 10/10 will go to Isabel for any TMobile needs
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January 2025 by No OnE MaJoR
I've been a customer of T-Mobile for over four years now, and I couldn't be happier with their service. The coverage is outstanding, even in rural and remote areas where other carriers tend to struggle. Calls are clear, and I’ve never experienced dropped connections. The customer service team in Johnstown, NY is truly top-notch especially with Isabel Alvarado as a lead with every interaction I’ve had with her has been prompt, professional, and solution-oriented. She genuinely went above and beyond to ensure my satisfaction with my cellular device and service. I also appreciate her commitment to keeping me ahead by offering the latest devices. Overall, Isabel is a reliable and customer-focused representative that I would recommend to anyone looking for hassle-free, high-quality customer service.
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January 2025 by Steven Smith
Great place to get your phone and mobile stuff. But definitely go see Isabel. She will hook you up! She will find the best deals and help you every step of the way. No pressure sales sales at all. She is the most helpful representative you could possibly imagine!
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January 2025 by Michelle Benton
Isabel is by far one of the most helpful people I have encountered in a long time. She is friendly and attentive to my concerns.
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January 2025 by John McGakey Jr.
Love this shop, Isabel was amazing and went above and beyond to help me get on my plan. Truly great customer service from all of them thank you guys, I don't care how far away I'll be in the future I'll definitely make it a point to take the treck here for all my T Mobile needs
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December 2024 by David \u0026 Christine Pruiksma
Have a great experience every time I go into the store! Helpful with questions and problems! Thank you!!!
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November 2024 by Joey V
Retail Store Manager of the Johnstown T-Mobile here!! Happy Holidays to everyone in the local communities and Nationwide!! I just wanted to post here and let everyone know that not only is your Business greatly appreciated, but also, we greatly appreciate everyone whom is a member of the T-Mobile family!! Your Business and support, most definitely and highly, impacts the maintenance, improvement, and onwards development of our network and services that we provide!! I, and my Team at the Johnstown T-Mobile, greatly appreciates you and if there is anything we can do for you, your families, friends, and Businesses, please stop in and let us provide you an UnMatched Customer Experience, where when you switch and need support, we are here to assist 7 days a week in retail, and 24/7 over the phone. Bless you all, Happy Holidays, and may you find peace, love and happiness in everything you do!!
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October 2024 by Susan Farnsworth
The professional, friendly and knowledgeable staff was a pleasure to work with.
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July 2024 by Alissa Lasher
Isabel is so great! Best customer service & super sweet!
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July 2024 by Mary LiBassi
I had an absolute emergency wile visiting the area with my special needs teenager.
She accidentally dropped my phone in a parking lot where it was quickly run over, the wonderful salesperson I dealt with Isabel went above and beyond to get me set up with a phone right then and there, not only that but she actually lowered my monthly bill and got me an upgrade🎊🎉 I cannot recommend this store or team enough
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July 2024 by Brady and Dads Fun
Highly recommend isabel for her knowledge and kindnes
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July 2024 by Bella Donna
Absolutely the best t-mobile team around! Highly recommend seeing Isabel!
