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September 2023 by Sandra Zuniga-Taylor
Dave was the mechanic who picked up and worked on our 19 year old Cub Cadet. Bill made the contact calls and explained the services needed and Bill Jr was helpful when I called to followup. Very personable, very informative. I didn't feel the markup on parts was extravangant when I checked on line and the the labor costs were fair. Highly recommend Arroway Tractor Katonah for your lawnmower/garden equipment/tractor needs! Excellent and timely service, helpful and informative staff and prices more than fair.
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September 2023 by Sandra Zuniga
Dave was the mechanic who picked up and worked on our 19 year old Cub Cadet. Bill made the contact calls and explained the services needed and Bill Jr was helpful when I called to followup. Very personable, very informative. I didn't feel the markup on parts was extravangant when I checked on line and the the labor costs were fair. Highly recommend Arroway Tractor Katonah for your lawnmower/garden equipment/tractor needs! Excellent and timely service, helpful and informative staff and prices more than fair.
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July 2023 by Anthony Infantino
Bill Was Very Friendly Helpful And Informative In His Assistance Of My Problem. Would Definitely Use His Services In The Future!
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December 2022 by Amy Heath
Thank you Dave & Arroway Tractor for coming out to the house to see why our portable generator was leaking! We hadn't used it in over a year and when we turned it on it leaked gasoline. Apparently the problem was not using it for a year - Dave made sure it was working properly & safely and didn't charge us for the house call since they had previously repaired the generator. Now that's great customer service!!
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October 2022 by David Velasco
The owner was super helpful when I needed to track down a power cable for my external generator. I had called earlier and he said he’d hold the last one he had for me. I rushed right over! Would definitely recommend them.
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October 2022 by Segeln Natur
Refused to take back a faulty product they sold me, stubborn. I'm very hurt and disappointed with them. No more shopping at mom & pop stores for me. They are too expensive, not as understanding and don't offer the great return policies places like Home Depot offer.
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June 2022 by John H.
Charged me 150 dollars cash for two lawn mower belts same belts on ebay were 29 dollars . Shysters
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June 2022 by Steve W.
I am a longtime Arroway customer and I have never experienced anything but the utmost professional service. I have bought a mower there and had a couple mowers serviced and everything has always been outstanding and done on time. Recently a mower I bought there broke because my son drove it over a big rock and the people at Arroway found a replacement part for the shell and made it good as new, which saved me from having to buy a new mower, which I hear are hard to get now due to supply chain issues. I highly recommend Arroway.
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January 2022 by Rob C
Very professional and helpful staff. Bill is knowledgeable and honest, and the purchase was effortless. Same day delivery was appreciated.
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January 2022 by Sandy P.
Bill and Dave are awesome. So helpful and very knowledgeable. Helped me out in a jam. Would definitely recommend them.
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December 2021 by Matt Befanis
Fantastic service, friendly and knowledgeable staff.
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November 2021 by Lawrence DiCapua
I contacted arroway through their online contact form with a question about their lawnmowers and never heard back from them. Very disappointed ….
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November 2021 by Henry Bahmani Fard
I won’t be using any other place than Arroway. This place is amazing! Bill and the staff are always helpful and they are very knowledgeable, you can trust this place for sales and service! I highly recommend it, I bought a couple machines from them and had my ride on mower worked on a couple times as well.
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November 2021 by Kyungjin Oh
I dropped off my hedge trimmer for a warranty inspection. when I called 2 weeks later, they said everything had been fixed and was ready to pick up. so I drove one hour, but suddenly the guy said the warranty didn't cover it, and they asked me $65.I argued with him, I dropped off my tool for warranty inspection(or warranty repair), not the maintenance. I did not receive any phone call/email regarding paid maintenance but he threatened me he will put my hedge trimmer back if I did not pay him.It may not be a lot of money, but I felt really bad for not even making an apology. by writing this review, I hope that there are no other victims than me.
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August 2021 by Mark Kenny
Nice shop good inventory good service went there about 30 years ago with a Kubota tractor for a clutch job since then it's changed hands very nice group of people very happy
