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September 2023 by Mike Novick
Katonah shipping has always been convenient, simple and helpful. The staff have always been friendly. Not sure if I should truly share the next part and at the same time I should (supplies could possibly hit new lows after the share ?). They have the greatest and most ecclectic greeting cards I've seen in one location. There I've shared my well kept secret!
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September 2023 by Naomi Greenspan
Friendly enough people… but maybe give binder clips at no cost if someone spends $100+ on copies.
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July 2023 by Christine Persche
Suzanne & team at Katonah Shipping are incredible - extremely knowledgeable, helpful & patient. We couldn’t do business without them. Our thanks! Appledore Books
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July 2023 by Tracy McCourtney
The two women at Katonah Shipping are so helpful and friendly. They pack the most difficult packages with a smile. I heartily recommend them for your next return or send.
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June 2023 by Master Networks NY-CT Region (Master Networks NYCT)
I was sending a huge box to my daughter overseas and the ladies at Katonah Shipping could not have been nicer, more helpful and all around professional. I’m so impressed I will tell my friends and family to use your services! Thank you so much, you made the process painless!
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February 2023 by Jimmy S.
Very helpful, offered me a hand truck for my oversize boxes, and very friendly. Didn't realize they shipped FEDEX. Everything went nice and smooth.
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December 2022 by Gio Sch
Always friendly, and offering a great service!
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October 2022 by Alexandra Fierra
A great little shipping place and I really appreciate their support of lgbt people.
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October 2022 by Johanna Kremberg
Wonderful service. Only wish their hours were a little longer.
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April 2022 by James Bialek
I have been a customer here for two years and am very satisfied with the level of service provided. The owners are extremely accommodating and have, on several occasions, gone out of their way to meet my needs. They have met or exceeded my expectations each and every time.
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February 2022 by Arlene David
Condescending. RUDE. Ungrateful. RUDE.Treating customers with ultimate disrespect. “My way or the highway.” They do not listen to their customers’ needs and wants. “Playing not to lose.” This is the antithesis of “playing to win” attitude at Katonah Shipping. The Reactionary mindset attitude: “This is my business; I’ll do what I want to do with it.” Anti-customer thinking that should be purged from the minds of every entrepreneur - this business put their needs first instead of finding out what a customer NEEDS to resolve as the customer is always right. >>>> Your business is not about your ego. Customers do not patronize your business to pay homage to you and what you have produced and accomplished. Rather, they buy your products or service because you provide for their needs. Bad Attitudes Kill Small Businesses.
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February 2022 by Fabiana Costa
Lady was very helpful
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February 2022 by Bianca M.
VERY RUDE STAFF. The staff lady cut me off several times out of frustration. She had a terrible attitude. Don't suggest going here!! Take your package to THE POST OFFICE A FEW STEPS down from this place.
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January 2022 by lilly
VERY RUDE STAFF. The staff lady cut me off several times out of frustration. She had a terrible attitude. Don’t suggest going here!! Take your package to a more professional and friendlier staff environment.
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November 2021 by hayden james
If I could rate this less than 1 star I would, unprofessional and rude man .Would appreciate if the service was more prompt.
