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December 2023 by Joseph Vercesi
William and co. at Trustco Bank were amazing with my home buying experience. They processed and closed my loan in 10 days, and were incredibly accessible throughout the process. The entire team there was a pleasure to work with. If you are in the market for a mortgage, I recommend Trustco Bank over anybody else!
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December 2023 by Anto Kannaden
Not only saying this because I currently have a mortgage with Trustco bank, but the amount of immense care and assistance I received during my mortgage setup was very appreciative considering it being my first home. I would like to give a little special thanks to Mr. William, branch manager, due to the fact that he worked very hard to extend and hold my loan rate for about 5 months. I would not have been able to purchase my dream home if it wasn’t kept at the interest rate I was able to afford. I was able to get in contact with the team at Kotonah very quickly when needed for questions. I would recommend very highly Trustco Bank Kotonah for your future banking needs!!
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December 2023 by Jyothis Jacob
One of the greatest experiences withTrustco bank. Our mortgage process went very smoothly. Loan officer William Jansz was very knowledgeable and helpful. He was always available to pick up the phone and answer any our questions. I will definitely recommend Trustco bank and William Jansz for your mortgage purposes.
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December 2023 by Nereida Hernandez
As an attorney, I deal with many lending institutions but William Jansz and Lorianne Hughes went beyond their duties to assure we had a timely and pleasant closing. I will recommend them to my clients.
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December 2023 by Amreeta DeMayo
The team at Trustco Bank and especially the mortgage officer, William Jansz made my clients' home purchase process seamless and amazing. They are outstanding. Trustco offered my client the lowest rate that I've seen in a year and had the lowest closing fees of any bank that I've ever worked with. Despite the extended closing date, they worked with my client and offered him this exceptional rate with very few hurdles that most banks impose. As the attorney on the transaction, I was happy to be part of this great team to facilitate my clients' home purchase.
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December 2023 by Ola L
William Janz is a gem. He helped us with a HELOC. Not that he gave us best rate but he was pleasure to work with. He went above and beyond throughout the process.. Trustco-Bank has been the best bank for us. Thank you!
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December 2023 by Amritpal Kalra
Very easy to work with. William Jansz and his team made the preapproval and the mortgage process very simple and easy to apply. They were there throughout the process to help guide me with all of my questions. I appreciate William's prompt response and expert advice he provided me throughout the process of applying for a mortgage. Being a first time home buyer I was new to the entire process but Trustco and William made it all very easy and we recently closed on the home. I heard the process can be very difficult but I did not feel such with Trustco and William. I would recommend them to all my friends and family. Happy customer here. Thanks William and Trustco for all of your help.
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September 2023 by Kevin Mathai
It was such a pleasure working with William Janz when buying a home. I felt like her always went above and beyond and always offered me the best advice. When I was buying a home I was always weary about who I can trust that was looking for my best interest, I can truly say that William was looking for my best interest. He made the process so smooth.
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September 2023 by BEN MOREJON
Navigating the housing market for the past 2-3 years has been quite the process. But William Jansz was with us every step of the way and made it much easier. We appreciated the extremely fast response times when we needed updated pre approval letters same-day, or to just get a quick question answered. He was always a text away. When we finally got an accepted offer, closing with Trustco was very efficient and fast. We'd recommend anyone looking in the area to consider working with them.
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August 2023 by Colin Higgins
In the wild world of real estate, where deals can be as unpredictable as a summer storm, my connection with the loan officer is like the secret sauce to getting things done pronto for my clients. Working with William Jansz was seriously a breeze, and Trustco? Well, they just made the whole process feel like a walk in the park. No doubt about it, I'd totally recommend them. ?
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August 2023 by Jack’s Playlist
Great service from William Jansz from the Katonah branch. William helped me with a recent transaction where he communicated well and responded promptly. He went above and beyond. Excellent service and very personable. I highly recommend Trustco!
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July 2023 by Kim K
Had a great experience opening up a new account for my mother here. Super friendly informative employees - we came in late before a holiday but didn't feel rushed at all. They stayed late to finish all of the paperwork and were so nice about it. I plan to come back and open up my own account based on the great experience my mom and I had today.
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June 2023 by Shannon Mathew
The service was amazing. We worked with William Jansz on our loan and he was amazing and was always available to answer any questions or concerns we had. The loan process was quick and easy, it took only a short time to close on the loan because of the help of William. I would recommend to anyone that is looking for a loan.
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June 2023 by Ralph Pruiett
William Jansz, Assistant Vice President, Mortgage Origination took a personal interest in our quest for a high value loan for a condominium in northern Westchester, NY and guided us through the process with great skill and encouragement every step of the way. We had a lot of competing activities at the time; selling our home in one state, buying the new condo in NY, securing the mortgage from Trustco Bank remotely and moving to NY in a two month timespan. William’s guidance and encouragement was essential to our success. Thank you.
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June 2023 by Roosevelt Barham
I gleefully must admit that my experience with Trusco Bank was amazing. From the inception and introduction to Deborah Duma and William Jansz the process was easy efficient and professional. The level of knowledge of the banking products available with Trusco made it an easy choice for me to complete my quest for a home loan. If you are in the market for a home loan or other banking needs I highly recommend Trusco Bank Katonah branch. I am certain that you will be happy with their services.