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July 2023 by Christopher Cohill
Here is my personal experience with Family Dollar, I have been doing my shopping there for the past 2 years and they have always been very kind to me for the most part dispite the location they are in.The staff is friendly and they try there best to make the customer feel welcomed.The manager there LeeAnn is really polite and professional and so is the staff just as long as people don't do anything to cause trouble.I gave 4 stars instead of 5 stars because I have encountered customers there who have a very poor attitude to the manager and staff.I will continue to shop there because they have always been polite to me,thank you kindly for trying and doing your best!
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October 2022 by Jeremy R.
Family Dollar in Keeseville, N.Y. easily has the most deplorable customer service I've ever seen by far. Josh and Sylvia bring the entire business down in the following ways:they have no people skills whatsoever, Josh just sits in a chair on his phone at all times except when he has a customer. Sylvia constantly acts like you're bothering her when you bring your items up. She yelled at me for absolutely no reason whatsoever. I wasn't even talking to her. There is a dolly with boxes on it in the first aisle you walk down. That dolly has been there since I moved in to where I live now. That was in the beginning of February. The floors are dirty at all times except at the beginning and end of the day. I was banned for putting the truth up of what happened there on my YouTube channel. (Gohan Barracuda) Josh goes outside on his break and smokes weed on the side of the building. Smoking weed in a place of business is illegal. The store manger does nothing about their unbelievably nasty attitude. They also make fun of low income customers. Here's the best advice you will EVER hear:avoid this place like a Christian would avoid a Satanic Temple. I CANNOT STRESS THAT ENOUGH! If you want a good store with better prices, go to Dollar General. It's just down the street a little farther but the extra distance is way beyond worth it to get there. Dollar General is the mirror image of Family Dollar. Great customer service, incredible selection, lower prices. I can't name it all here.
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July 2022 by Carly “Grace” Sweeney
This store is absolutely disgusting. Dirty, bugs on the ground inside, product every where. Try telling someone that you can barely walk down the isle and the response was "its hard keeping it clean" this place definitely needs a regional director to inspect it.
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October 2021 by Jennifer Garrow
The prices are decent. They usually have anything you are looking for. They have a great selection of holiday decorations. The employee that was working today when I went in was very helpful and was great at Customer service. She was very friendly and polite and quick at checking you out and making sure you had everything you needed.
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September 2021 by Linda Clarke
I miss Kallen already ?
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March 2021 by Thomas Dellow
Store is always filthy employees want to stand around in gossip and can't help customers
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December 2020 by Richard Whitcomb
Long wait to check out. I gave up and left
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November 2020 by Heather Marï McCarrell
I watched the store manager Kaitlin yell at a elderly lady in her mid 80's, manager refused to sell to the lady bc she asked for these big bottles of water 1 in a bag so it doesnt break the bag. She refused to bag that way to help, and in return she made the lady leave crying, I asked the lady if she needed help to load the items in her car she politely declined bc of refusal to sell anything. 3 other customers asked what was going on and even offered to help. Poor lady was treated so nasty by a manager, what's this world coming to. Avoid this store at all costs, I mean unless you enjoy being treated like dirt..
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September 2020 by Billie Pulsifer
The people are always nice
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September 2019 by Michelle Turner
If you enjoy dirty and out dated food being abused and having attitude thrown at you by management, tripping over stock or having to move huge carts to get what you need then this is your store if not go up the road a few feet to the dollar general!! At least there customers are treated with respect employees nice and food is up to date. Or if like me you love family dollar go to the Plattsburgh stores!! Here Katlynn is to busy smoking to work and actually clean up her store. Kayla to busy eating and texting on her phone and pleases don't you dare interrupt because her evil mouth will run. I never have before witnessed such abuse of customers and staff. Anyone decent tries working here they are run off. This store needs all new management!! The ones in charge now need to be fired and cashiers actually trained.
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May 2019 by patrick m
Terrible store! Avoid it all cost. Use the dollar store 20 yards up the road.
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May 2019 by Tamara Blaise
I just love the store it's new recently remodeled store is great will be going back again lots to get there
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April 2019 by Jessica Kipp
Even though almost all stores have a different set-up and it takes me a while to locate everything I need the employees are nice and helpful
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April 2019 by Given Shorts
Everything is too small. I hit my head on the top of the doorway.
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August 2018 by Jesse Blackmon
Real nice store
