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February 2024 by Noah
Tried to scam me for fuel surcharges. Make sure to document the fuel gauge and odometer before and after renting. U-haul customer service is atrocious, and said the timeline to refund the fraudulent charges is at least 72 hours. Stay away.
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February 2024 by R. Chamberlain (Traveling Scion)
I’ve rented a U-haul truck or van from this location a few times and each time there has been some sort of unnecessary hurdle, but ultimately the rental has been okay in the end. Always polite, but if anything is needed on their part for the rental, be expected to contact U-haul customer service yourself. They don’t have the truck you reserved? You’ll have to call and sort it out for them. A few times they didn’t know how to check out the truck so I had to do it myself through the U-haul app.
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September 2023 by Gabe Neumann
Complete ineptitude. I made a reservation for an 8am pickup, arrived just before and no one was there. When they finally did arrive, the workers tried to tell me they had no trucks despite having 2 parked next to the building. One was supposedly “not drivable” and they tried telling me I couldn’t rent the other one because someone else had reserved it, even though it was the exact truck I was trying to use?? Now they are on hold with uhaul trying to fix the issue, I guess I should have expected something like this renting a truck from a gas station.
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August 2023 by Brenda Lee
Bring it back
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June 2023 by Angel Cruz
Stay clear from this location.. check the rental truck very closely ( take pics/video ) when dropping off make sure they come to inspect truck or equipment. If not you will get some added charges for fuel and mileage.
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December 2022 by Foxbody Mustang
Placed a reservation for a transport trailer a week in advance, drove 45 minutes to get to the location and they say they don’t have a trailer for me! Horrible customer service, would recommend steering clear of this place if possible.
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July 2022 by Taylor Gillmeister
Helped us out in a pinch after Budget didn’t have a truck for our reservation. Good prices and helpful customer service, would definitely recommend!
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April 2022 by ifeellike trickshoting
Placed a reservation for a transport trailer a week in advance, drove 45 minutes to get to the location and they say they don’t have a trailer for me! Horrible customer service, would recommend steering clear of this place if possible.
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February 2021 by Jeffrey Gardella
The truck was fine and the employees were nice however the rental was significantly more expensive than I was anticipating. I have rented from U-Haul for personal and business purposes in the past but it has never been as expensive as this experience. Once I received the bill I called and asked, they said different stores have different rates :/I needed a small truck for 3 hours and drove about 40 miles in the process, the total was about $80 (not including insurance) + fuel.I'm not very upset, it's just that the advertised price was super low and they seemed find any reason to x4 the bill. I would have just rented the truck from Home Depot for $20 had I known.
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June 2020 by Sean, Tiffaney McGillicuddy
Very easy online reservation system. Great service on pick-up and drop off. Highly recommend this Uhaul dealer.
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June 2020 by justin king
Easy to deal with
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December 2019 by Dennis rader
Good people
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May 2019 by Colleen Tomlinson
Was able to stop in last minute to rent their truck. They may only have 1 or 2 trucks at this location though.
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June 2018 by Matthew Hochadel
Took forever to get the keys. Really, who puts a uhaul in another buisness venue. One uhaul location was a tool store and another a gas station every time i go they have customers for the other business when I'm trying to work on a tight moving schedule and I have to wait for them to upsell craftsman hammers and scratch offs.
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June 2018 by Orit D
There are only 2 U-hauls available here and one is broken down..... also the girl behind the counter has no clue what she's doing regarding the u-haul rentals....