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February 2024 by Pluck Thornton
They did everything they were supposed to do. work was excellent and timely was a little pricey.
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January 2024 by Gina Brown
I can't recall the person's name who took care of me, he was very helpful and polite. The service was great!
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December 2023 by Danny Gugino
Great service, they did a phenomenal job and really great guys to explain everything thoroughly. Very professional. Will be going to them again in the future.
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December 2023 by David Henninger
job was well done managed to fix my car on same day
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December 2023 by SHAMAR NELSON
Great experience friendly honest staff...dj was great
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November 2023 by BeastGamers692
I brought in my Honda Accord for a 2 front pads and rotors replacement and it took them 2 hours to fix it and it still grinding on the one side as if it never got replaced and 500 dollars on 2 front pads and rotors that's ridiculous and I got the receipt still
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November 2023 by Melissa B
The owner is dishonest. He will keep your vehicle for an extensive period of time claiming that he is waiting for parts. He lies (after having your vehicle for a long time) stating that you haven’t given him authorization to work on it. Do not take your vehicle to Valu Auto in Kenmore, NY. Very unprofessional practices and you will be cheated.
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November 2023 by Karen Terech
The guys in there were honest and friendly. Had a tire repaired no doubt Goodyear would have told me it wasn’t repairable. I’ll definitely go back.Service: Tires
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September 2023 by Lauren Marcotte
My boyfriend took his car here for work to be done on it a few months ago. He gets the car back,puts $40 of gas in it only for it to stay on E. He takes it back to Valu where they find an error they made in connecting the fuel pump, they fix their mistake and send him on his way. He goes to a different place a few months later and they tell him his fuel pump is damaged and that Valu never fixed their mistake. He has to now pay for something that was not his fault as Valu messed up his car. I wouldn’t trust them
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September 2023 by Theresa Coleman
Friendly ,knowledgeable staffKept me informed of what was wrong with my car and when it would approximately be doneDidn't try selling me anything I didn't needVery pleased with the service and staff
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September 2023 by Sandra Goode
Very honest, didn't try to take advantage of me like local chevy dealer did. I will definitely see them again. Very friendlyServices: Auto engine diagnostic
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September 2023 by don m
If you need a quick brake job or anything like that, they are great. However, if you need any major work, I would go somewhere else.I took my car to the one on main first to have the water pump replaced. It took almost a month to get my car back. Less than a month, I noticed it was still leaking. Then it overheated and shut off on me. I ended up having to take it to the dealer, who informed me that the engine was bad due to the waterpump. After going back and forth with Valu, they said they would fix it even if it meant replacing the engine. They only replaced the water pump again, I asked if I needed a new engine, and they said no. Well, now my car is back at the dealer needing a new engine. So, there went any future visits for me.
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August 2023 by Pasha Shands
They gave me a tuneup and replaced the air filter and changed driver tail light. My car is running great for a older model car. I feel good about the service I received
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July 2023 by Daniel Felder
Valu was able to service my vehicle the very next day after i called to make an appointment. They kept in touch with me and did a great job.Service: Brakes
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July 2023 by Charles Savasta
First time at this shop. I had an issue with my muffler, and not only did they get me in quickly when I picked it up he actually took money off the original price quoted. Thanks for the great service!
