NAPA Auto Parts - North East Parts Group is a local auto parts store that consistently provides excellent customer service and a wide range of products. The staff, including a young man with glasses and Robert, are described as professional, friendly, and helpful, going the extra mile to assist customers with their needs. Whether it's finding hard-to-find parts for an older vehicle or quickly resolving issues with trailer brakes, the team at NAPA Auto Parts - North East Parts Group is committed to providing a positive and enjoyable experience for their customers. The store's local vibe and the owner's dedication to maintaining a great crew contribute to its reputation as a reliable and trustworthy source for auto parts and services.
Matt is the best. I have an older truck with hard to find parts. They didn’t have anything that I needed, but he pointed me in the right direction and looked up everything he could for me and gave me a lot of great information.
Solid people in this shop.
June 2022
I called prior to going to the store. Staff wasn't able to find what I was looking for, so I brought the damaged item with me. Staff took the time to search similar item and lo and behold; my car AC was back in action right in their parking lot.
July 2021
Had all the parts I needed in stock. Very helpful counter guy, even with the fact that he was in the store by himself!
