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November 2023 by Dakota Modica
My husband and I went in last week to take a look at couches to replace our old one. The sales associate Michelle Cunningham was extremely knowledgeable, not pushy at all, listened to what we had to say, and even sent us information on the couches we liked so we could go home and give it more thought.I went back today and Michelle made the process of getting the couch super easy and stress free. We were even able to schedule delivery for the specific Saturday we needed.100% recommend Ashley's! Ask for Michelle!
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November 2023 by Kayla Magee
Shanon Ford at Ashley Furniture in Kingston, NY is the best! A true professional and expert. She let us shop in peace and was friendly and informative when we needed assistance.
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November 2023 by Alberta Perez
The team was wonderful they were welcoming, helpful and informative. Rickell answered all of our questions and helped us look at all kinds of options and products we were thinking about to help us pull our vision together. We had a lot of difficulty processing our 3rd party lease but they remained calm polite and helpful. They spent a lot of time with us and made connections they were not just trying to sell us products.
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November 2023 by Julez C
Shanon and the new employee were bother helpful. (I forgot his name, sorry) but they both were extremely pleasant, understanding, and patient.
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November 2023 by Laura McNamara
We went in looking for new furniture for our living room. James was very attentive and knowledgeable when we said what we were hoping for. We had shopped around a little bit I definitely felt more valued at Ashley! I went back the following night to meet James and seal the deal. I was helped by Eddie and Michelle who were all very helpful and easy to work with. Highly recommend!
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November 2023 by Amy Bell
Visited the Kingston store, knowing, I was looking to find a couch. I wasn't planning on actually buying anything, just going to see what they had. Was greeted promptly by a sales associate ( Shanon Ford) I immediately responded just looking at what you have not probably gonna buy today. She gave us our space and let us browse,but let us know she was there by checking in and asking questions. By then, she understood our budget and helped us find what we needed and wanted. We will go back because of her. The manager was also very friendly and relaxed. Thanks Shanon for the extra effort. Went in just to shop and happily left with what we wanted a couch!
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November 2023 by Kelly Reuter
Overall, Ashley has better selection for modern bedroom sets. The staff there were cool and helpful. My concern - they sell you on “sleep set” however they do not have king size pillows to match with the king size sheet set. I left with less than queen size pillows that do not fit well in the protective pillow case. They should acknowledge this and not up sell you on this “package.” It was great to have a direct contact there but when I reached out about this I was told all sales are final and that a regional manager would reach out (no one did). Bottom line if I’m paying a lot of money I except everything to fit, this was unfortunately not that case. Double check your items and receipt before leaving the store. I don’t recommend getting the “sleep set” if you’re getting a queen size bed.
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November 2023 by Olivia Harris
Shanon was an amazing salesperson. She was knowledgeable and helpful without being pushy. She helped us find the pieces we were looking for for our new apartment. We had a great experience at this store. Thank you Shanon!
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August 2023 by Sheila P.
I purchased the Tavani iCloud sectional couch "dupe" from Ashley Furniture about 2 years ago and I am disappointed to say that I am very unhappy with it. I spent a good amount of money on this couch and already it is Pilling like crazy! I have to de-pill the couch at least once a week! Not to mention the pieces are all separate and the cushions. They constantly come apart and shift. I am very dissatisfied with this purchase and I will not be buying a couch from them again.
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August 2023 by Karen Gregory
Such an outstanding experience. Adam was everything! He was smart, super knowledgeable, patient & had a great sense of humor. He helped us at every turn of our purchase! Thank you Adam. Karen & Jerry
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August 2023 by V Ryan
Stopped in to get a breakfast nook or breakfast bar and had really specific measurement requirements. Emily was the biggest help! She found us exactly what we needed and even got us a discount!!! Great customer service from Emily she was a pleasure to work with with me and my girlfriend. Deff will be seein us again soon ?
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August 2023 by Carol Stalter
Deanne was wonderful to work with in helping us purchase 2 pieces of furniture. Geo was great in picking up our old furniture Would definitely recommend Kingston Ashley & working with Deanne & Geo.
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August 2023 by Eric Mazariego
Adam and Emily were awesome! Super kind and greeted me as soon as I walked in. Excellent service. Will be going back for future purchases
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July 2023 by Louis Cacciabaudo
Shannon helped with our looking through the Kingston store. She was very helpful and got us the information we asked for. She sent us pictures of the items we were interested in. It was a pleasure working with herLou C
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July 2023 by Vanessa Wilber
I had the opportunity to work with DeAnne, and I honestly could not be happier. I had been in search of a couch for quite some time, and DeAnne made it so simple. She gave me space, while still being the utmost of help when needed. DeAnne, told me the best time to make an appointment and guided me through the purchasing process after receiving the best deal possible. Delivery was quick, and painless. I am incredibly happy with DeAnne’s service and my couch!