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November 2023 by Steven Rouk
They were extremely helpful and friendly and got the work done quickly at a reasonable price.
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September 2023 by Clay Distler
Very bad experience here. They replaced my transmission and all seemed okay but then it leaked. I took it back and said the repair should be covered as they did the work but they said no and charged me to fix their mistake. And it still leaked after I paid them to fix it! Took to the dealer who said they did an awful job, the whole gasket was missing and there’s was a free bolt that had come loose. Showed the dealer paperwork to Bob’s son and demanded a refund for their fees to fix at least and he never made any effort to make it right; only denied they ever made any mistake. They also charged me for a $1000+ job that I didn’t agree to do so in the end they cost me maybe $2000s of wasted money and a ton of stress. Finally I sent a woman there early on who said she was also treated poorly and had a similar experience with their work and shady way of operating. BEWARE! I would file a BBB complaint but don’t want to keep thinking about this fiasco. I know there are a lot of good reviews here and don’t know why some people would get good service when other people get such bad service, but that was my experience—awful. I will never get the money back.
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June 2023 by Michael K.
Great work, Brakes had to be replace, new Serpitin belt and Transmission Fluid changed, Bob found coolant hoses from transmission cruded and leaking, replaced all.. Cars good to go now..
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May 2023 by Marissa L.
car needed a last minute starter. mechanic here agreed to do it but was in such a rush he left a ratchet wrench inside the car that broke off and broke my radiator fan.
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March 2023 by Roger Hamilton
Bob is the best hard working guy and don't RIP you off just a guy earning a living in this messed up world today thanks Bob for all your hard work John is the best
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December 2022 by Jeff C.
This past June, my car broke down near Kingston, NY.....2 hours from my home in New Jersey. A friend suggested I take it to Bob's and they replaced the alternator and got me back on the road the next day for a fair price. 6 months later, the alternator failed again but this time near my home in New Jersey. I took it to my mechanic of 15 years and he said he would get it fixed. Then I called Bob's and explained to them the alternator they sold me failed. The owner, John, told me that even though he got the part from a reputable nationwide auto parts dealer, he would 'stand by his work.' He asked me to have my mechanic call him to work it out. The next day, I went to my mechanic to pick up my car and he handed me the keys and said, 'No charge, John called and gave me a credit card to cover the entire repair, parts and labor.' I was stunned and deeply grateful. If you are in Kingston, NY and need some work done on your car, call Bob's Automotive Repair. They are stand up people.
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November 2022 by Joseph Issac Cohen
Gaslights customers into thinking they made a mistake when it’s actually the fault of the mechanic’s rushed and faulty service. Rude and inconsiderate of peoples schedules. Makes promises they can’t keep.
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October 2022 by Joey Richards
Bobs is a great shop he does great work...he is very fair and professional.....I was out of town qhen I had a eater pump fail and I dropped it on Tuesday picked up Friday in time to head home....thank you Bob I would use them again
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August 2022 by Paul Wesselmann
They do excellent work and have for the 10 years I've been taking my automobiles there
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August 2022 by Amen Atelek
Great shop awesome techs. Fast courteous service, very good prices, I'm very impressed with John,he is a very professional hard working man. A good,nice guy, pleasure to deal with,I would recommend anyone who needs repairs. Way to go John!Services: Battery
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June 2022 by Joan Coleman
This man does good work. Very busy all the time, but kind and always gets the job done.
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March 2022 by Joanne Dunlap
Bob has always done a good job and gets my car running days before I expected. I'm 100% satisfied with his work and fair price. He's my "go to' repairman. He's beaten other estimates by 25%. You can trust him!Services: Transmission
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February 2022 by Eddie Miller
The owner is a fantastic person had my daughter's car in and out very fair on price
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February 2022 by Ryan Johnson
Recently had our intake manifold and thermostat replaced here. It was our first visit, but will be back if needed. Service was quick, friendly and a fair price. Would definitely recommend!Service: General repairs & maintenance
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January 2022 by Daniel Carey
The Guys at Bob's Automotive are good at what they do and charge what i think is very fair for there years of experience and talent. I bring my personal Vehicles and my Work Vehicles to them. They Understand that My Vans and Trucks are my livelihood and make sure that they will not break down on me in the field. I recommend all Family and Friends to Bob's Automotive.Services: Wheel alignment
