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September 2024 by Miriam Kragness
Alfonzo is great - courteous, efficient, and cheerful!
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September 2024 by Timothy Stokes
person was very very rude and when I asked her name she hung up on me
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August 2024 by Muhammad Samiullah Quraishi
Very calm and quiet. Limited staff in night but items easily available
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July 2024 by R.F. Richardson
The pharmacy here is unbelievably inefficient, the head pharmacists are bad at communicating with doctors, told me they are unable to order certain imedications that other local cvses were baffled because they said its super easy and takes literally 24 hrs to order from the same supplier. Im convinced this pharmacy just runs on hostility And laziness. Update: there new system no longer allows you to call the pharmacy, and they now either fill wrong amount for your prescription or the wrong one entirely. If a class action lawsuit happens, which it should!!! I am all onboard.
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May 2024 by Charlene LaDay-Hill
Love The Rewards / Digital Coupons Program?. I save a lot of money shopping at CVS which is good especially with inflation.
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February 2024 by Billy Dirtbag
Great dumpster. Jump in that trash
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January 2024 by W B
The pharmacy never answers the phone! Do you have a phone? That's very strange for a pharmacy that gives medicine to people to not have any way to communicate with them. It's really not nice. There are 4 ppl from what I have seen going there physically so why is no one answering the phone?
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December 2023 by Stoic Heart & Mind
Pharmacy used to be normal, Im not sure what the heck is going on bit they simply cannot dispense your meds properly and on time not to mention they are closed when people can actually go pick up their meds. I recommend changing pharmacies to wherever else, this one sucks
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December 2023 by Eileen peppers
They should have "0" stars. how the hell is a pharmacy closed for three days. I understand being close on Thanksgiving. But the day after Thanksgiving and then this Saturday after that this is unacceptable. So people are just supposed to go without their medication’s.? There is nowhere that I seen. It stated that they would be closed for three days for the holidays. First of all Black Friday is not a stinking holiday exclamation exclamation
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December 2023 by Melissa Bayetis
The staff are great. It is obvious that they are understaffed and overworked. The system is garbage. Any time I call I wait for at least a half an hour. The app is not always accurate and can only tell you basic information. My medications get returned if I’m not there to pick them up in time, but I don’t get notified that they are being returned. Many times my availability to pick up medications are brief breaks during their busiest times. Their hours are cut way back and now closed Sundays. CVS is no longer helpful, efficient, or convenient in any way. I will be switching.
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November 2023 by Remember, Be Here Now.
Can’t speak to other people’s experience, but legit the store was really nice and tidy, in a convenient location, and on a really wild, busy Friday like today, the pharmacy staff were working so hard to accommodate everyone, I didn’t see anyone there not *doing* something. In addition, they were just very sweet and genuine.
I was able to have my prescription successfully transferred from another store the same day and ready to go at an earlier date than I could have reasonably hoped for.
For now, just gotta plan ahead if you can and go with the flow because people are just trying to do their best in life with what they’ve got, as I seriously highly doubt the folk working there deliberately hatched a plot to make everyone else’s life worse and inefficient. If it goes easier for the workers, it stands to reason it goes easier for the customers and vice versa.
(If you’ve noticed changes in service recently, perhaps the issue stems from a common one that I’ve frustratingly encountered at times, and that is at an organizational level).
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November 2023 by Justin Cox
Used to be somewhat quick in and out for the pharmacy, but something in the last two months changed. Multiple 30+ min waits in line, multiple issues from others in line with medication availability and processing. The DMV at its worst was a more pleasant experience than what this place has become.
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November 2023 by Alexa Knight
It is literally impossible to get someone to answer the phone.
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November 2023 by Alex Brown
Script stuck at processing for over a week. Can’t get through on phone to understand why the delay. Will wait on hold and eventually get disconnected. Pharmacy hours grossly reduced. Went on Saturday hoping to resolve in person and they aren’t even open anymore on a Saturday! Abysmal. Wish my employer would let me go to Nekos-Dedericks Pharmacy which is so good. If you have a choice, go there! And steer clear of CVS.
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November 2023 by Danica A.
Utterly intolerable. The situation is complex, however. Much like Walgreens and other big box pharmacies, the staff are egregiously overworked and poorly compensated for their expertise. This leads to employee satisfaction which in turn creates a startlingly abysmal customer experience. I needn't elaborate on the latter since any of you who frequent this type of pharmacy are well aware of the long lines, mix ups, and sharp-tongues staff. Again, the employees are actually probably very nice people -- they're simply waaay overworked and poorly compensated. After spending all the tuition money and time to get a Pharm.D. why would anyone elect to work in a corporate warehouse? Kind of sad, really.
