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March 2024 by Patricia B.
Earl Feiden Appliances is the best! I just purchased a new washer and dryer from them and am so happy I did. Service and responsiveness is fast and effective. Their technicians are not only very pleasant, but really helpful. They taught me how to take control over the digital control board to make the most of my washing and drying experience. Thank you to the 2 installers, Harry and Thomas, who did a marvelous job of squeezing the 2 units into my narrow laundry room. Kyle and Joe also were very helpful with the digital indoctrination and post installation adjustments. I love my new washer and dryer and am thrilled with being able to get live help immediately with only 1 call. I highly recommend this company for giving me peace of mind for my purchase. A few years ago, my Mom's refrigerator went and she wasn't able to find a replacement right away. By chance, I called Earl Feiden who came to her aid with a new fridge and brought it down to Beacon the next day. I will never forget that.
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March 2024 by William Drier
Today, Harry and Tobias from the Kingston, NY Earl B Feiden Showroom delivered our new GE Profile refrigerator/freezer. Their installation went perfectly! Both men were polite, friendly, and knowledgeable! They gave us information about the new features and took away the "old fridge" and the packing from the new one! In the showroom, Ron helped us find what we wanted! Sales, delivery, and installation were a most pleasant experience! Thanks, Earl B Feiden!!
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March 2024 by Emily Sachar
A big thank-you to Ronnie for the fast, clean and professional work to rehabilitate our very old ice-maker. Earl B. Feiden charges fair prices for very high-quality work.
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March 2024 by ronald siegel
Tom and Alex did an unbelievable delivering and setting up ge profile washer and dryer.
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March 2024 by judy livoti
Harry and Thomas delivered our stove yesterday. They were the best! Lots of hugs for our dog and such a pleasure. Took out our old stove and made sure our new one worked fore they left.Great team!!!!
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March 2024 by Ann Edgar
My husband and I ordered a new dryer and it was delivered yesterday by Jimmy and a partner whose name we don’t remember offhand. Jimmy called in the morning and gave us a 2-hour delivery window. The team arrived promptly at the start of the 2-hour window.The old dryer had to go out a side door, around the front of our house and down a stepped walkway to get to their truck. The new dryer had to come up and in the same way. All this is the rain.Jimmy helped to remove one door and move it out of the way to get the dryer in. After installing the dryer, Jimmy reinstalled the door. The delivery team was prompt, efficient, knowledgeable, and courteous. A very pleasant experience.Please thank the delivery team for a job well done.We’ll need a replacement for our washer, which we also bought from Feiden’s many years ago. So we’ll be back.Ann and Scott Edgar
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March 2024 by phillyrae
My delivery was flawless. 2 happy helpful professionals (Alex & Eze) arrived on time, expertly navigated my stairs, and were careful with my walls and hardwoods. Alex had more experience and was mentoring Eze with clarity and patience, which was kinda heartwarming honestly. Highly recommend.
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March 2024 by Tammy Dibbell
So happy we went to Earl B. Feiden for or GE Fridge!! Thomas and Alex just delivered them today! Every one we’ve dealt with has been extremely friendly… knowledgeable and efficient! Thomas and Alex were awesome!!!
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March 2024 by M C
Awful stay away. Completely useless when an appliance breaks
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March 2024 by Dorna Schroeter
Over the years, we have purchased a number of appliances from Earl B. Feiden. This time we purchased 3 appliances and again had a very positive experience. Our house is built into a hill so access to the main floor means going up stairs and across the deck. It was exhausting watching Jimmy and Eze climb those steps with the refrigerator between them, but they did it with a smile on their face and an intact sense of humor! Getting the refrigerator into the house was the next challenge due to our house layout, tight is an understatement! But they took the time to remove the doors, inch their way in, and then reinstall them. Jimmy made sure to provide us with lots of important information about each appliance and how to make the best use of them. When we discovered a big scratch in the refrigerator after it was brought in, it took one phone call to get a replacement. A corroded water valve prevented the installation of the dishwasher so a week later, the Feiden truck was back in our driveway, this time with Toby & Alex to install the dishwasher (No easy feat because the old dishwasher was secured into the 3 surrounding walls using 18 screws. It was a scavenger hunt trying to locate and remove all of them). Jimmy & Ezy also returned to help with the removal of the damaged refrigerator out of the house and down the stairs and the transport of the new refrigerator up the stairs and into the house. Everyone involved in the installation from the office staff to the crew were highly professional, knowledgeable and a please to work with. I give them all 5 stars!
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March 2024 by Jacqueline Barresi
Just had our washer and dryer delivered and installed to Walsh home. Harry and Thomas were punctual, curteous and efficient. We would recommend and use again.
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March 2024 by Yale Kroll
Tobias and Harry were incredibly professional, neat, and helpful in every way. It was the best installation experience we have had in 37 years of home ownership. Our new stove is beautiful. We were even given helpful tips regarding use and maintenance. We will definitely return to Earl B Feiden for any future appliance purchases.
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March 2024 by J H
Starting with the sales person and ending with the delivery and installment by Tobias and Thomas, the service was knowledgeable, courteous and professional. There were no surprises. The refrigerator came in and was delivered on time. I was given a two hour window for the delivery and they arrived 10 minutes early! The price of the delivery, installment and take away were reasonable as was the price of the refrigerator. Given the fact they will service appliances bought from them and my positive experience with this purchase, I will be returning when it's time for a new washer and dryer.
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February 2024 by David Ping
We have had another great experience with Earl B Feiden in Kingston. We bought our appliances there and needed a new refrigerator/freezer. Ron helped us with the purchase of a new refrigerator and vent hood, explaining new features and getting the best refrigerator for our needs. Less than a week later, Toby and Justin were here delivering our new unit. They were professional and courteous, took our old unit away and explained how to operate the new unit and the best temperatures for the refrigerator and the freezer. Thanks to Feiden and their outstanding teamWe just had another great experience with Feiden. Ron helped us get a new dishwasher when ours died. Jimmy and Harry came to deliver and install our new Bosch dishwasher and take our old one away. They were professional and even though our kitchen made installation difficult they were champs and got the job done. They explained everything they did I would highly recommend the whole Feiden team when you need new appliances.Our 18 year old dryer died and we went to Feiden to buy a new dryer. We decided to get a speed queen and had another great experience there. Thomas and Harry delivered the new dryer, installed it and removed the old dryer. They explained how to make sure the vents are clean from lint. They were friendly and professional. We forget to ask for the door swing to be changed and they did that here. They were in and out in under an hour and came at the time they said they would. We will definitely go back to Feiden when our washer needs to be replaced!
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February 2024 by Lisa Dolan
We had our delivery of our washing machine today. The young gentlemen, Harry & Tom were very polite and caring. They brought the machine in quickly and without incident. They were very professional and knew what to do. They were very knowledgable regarding the operation of the machine and the demonstration.Thank you, The Dolans
