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January 2024 by New Challengers Hobbies
They called saturday to let me know i could pick up the car monday. Never told me they closed early monday. Wasting my time and money trying to pick up my car when theyre closed. A simple phone call was all that was needed. Aparently thats too much to ask for.Update: got the car back. Told mechanic before work was performed that it was most likely the alternator. They replaced a completely different part and never checked the alternator. Now my car is stranded on the side of the road again. When i called to complain the person i talked to told me to fix it myself after i asked why they never checked the part i called about. STAY AWAY FROM THIS PLACE!!! THIS WAS MY FIRST AND LAST TIME DEALING WITH THEM
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December 2023 by Lauren Osterhoudt
These are genuine good people, from the moment I met them I could see that. They really go above and beyond and are honest. There were some small hurdles and they hopped over them like Champs. They did not make me feel like an inconvenience when I had questions, even a week later when I popped back in with more.I would definitely recommend and come back when it's time for another one!
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October 2023 by Jeffrey Cito
This team was very quick to respond and sent extra photos. They were easy to speak with and were flexible with my schedule. James was my salesman and he was excellent to work with. They took the extra mile to complete a great delivery. A great family run business.
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July 2021 by Marc Swepson
Great Service Center. Honest Mechanic and owner. Great used cars for sale. I highly recommend East Chester Automotive for all your automotive needs!!
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July 2021 by Scott Denny
When it comes to BMW, Audi, Mercedes Benz, East Chester Street, sits all alone on the Top of the Shelf. Hader, who is the Owner, is incredible when it comes to the Diagnostic Process. Hader tells you like it is, he gets straight to the point, definitely does not lie, and gets the Job done right, the first time ! Hader, is not a person, for a lot of small talk, but is the Master, at repairing European Automobiles....Tell him, Scott Denny, sent you !
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February 2021 by Gerry Harrington
Excellent cars, excellent repairs, great service, great people!
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December 2020 by James Del
My 2010 BMW started having transmission problems, Haider got the work done quickly and for a much more reasonable cost than a BMW service center. 2 weeks later and it's running great. Only advice is to call ahead if you can, they're a small family business and can get busy.
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November 2020 by Larry Lawless
Purchase a 2011 Range Rover excellent experience thank you Ron
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October 2020 by Syler DeGroat
I recently bought a car from here, and not only once but twice I had to go back to have them fix my car. As soon as I bought the car and I drove it I noticed that there was a light on, I asked them why the light was on and they said it was nothing and they turned it off. A few hours after I left the light came back on. I took it to a mechanic and he said the reason why the light is on is because the car is broken. The day I drove it off the lot, both of my front tires were creating clouds of smoke. I brought it back the next day and they said there was nothing wrong with it. When I took it to my personal mechanic they told me that my calibers and roaders are broken. The people at this place told me there was nothing wrong with my car.
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August 2020 by Hannah Johnson
Its ok
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April 2020 by R C
I have never bought anything from East Chester but what I really like is the fact that they defend themselves against all negative reviews without being offensive or defensive. In other words they take ownership of their product and reputation. Shoot I've been paying 343.71 for 6 years now for a 2014 Nissan versa and health issues and irresponsible cc debt put me down for awhile and so now the good credit I once had is by the wayside. May have to go see E.C.A.S in the future.
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February 2020 by Gabrielle Cahill
I have a great experience! And without a doubt will be getting my next car from them!!!
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November 2019 by Carmela Gersbeck
This is the most honest used car dealership I have ever dealt with. We bought our Jetta from them. There was an issue with it and they fixed it immediately, even though it was an expensive repair. Ron and Haider are very professional, honest and a pleasure to deal with. I highly recommend them. The car runs great now and I would buy from them again. We will also be using them for any repairs.
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April 2019 by Everest Schmidt
I brought in my 2008 Land Rover for service and repairs. There are not many shops in the area that will work on foreign cars. East Chester did great work at a reasonable and honest price. Which is hard to find. If I need any work done in the future, I know who to call. Thanks guys!
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April 2019 by Jeffrey Alan Cella
Honest and reputable, Haider is well-respected by all other area dealers and mechanics!