-
January 2024 by Kirk Imamura
Thought I'd support a local cleaner. Was a mistake. Ruined the wool sweater we submitted. Came back with a hole and was considerably "lighter". Counter service was terrible. Going to use Scanlon next time.
-
November 2023 by edyta halo
im super DISAPPOINTED by the way i was treated by the owner.my two softest and expensive alpaca sweaters were shrunk, became itchy and completely ruined.i have dropped them both a few times before and they came out intact until a few weeks ago. whoever dry cleaned them- ruined them.i called many times, came by and was told the owner will call me. he did not.eventually i picked them up and wasn't even refunded.such a shame to be met with such ignorance after supporting this business for a while and recommending it.
-
November 2023 by Edyta Halon
im super DISAPPOINTED by the way i was treated by the owner.
my two softest and expensive alpaca sweaters were shrunk, became itchy and completely ruined.
i have dropped them both a few times before and they came out intact until a few weeks ago. whoever dry cleaned them- ruined them.
i called many times, came by and was told the owner will call me. he did not.
eventually i picked them up and wasn't even refunded.
such a shame to be met with such ignorance after supporting this business for a while and recommending it.
-
November 2023 by Edyta H.
im super DISAPPOINTED by the way i was treated by the owner. my two softest and expensive alpaca sweaters were shrunk, became itchy and completely ruined. i have dropped them both a few times before and they came out intact until a few weeks ago. whoever dry cleaned them- ruined them.i called many times, came by and was told the owner will call me. he did not.eventually i picked them up and wasn't even refunded.such a shame to be met with such ignorance after supporting this business for a while and recommending it.
-
June 2023 by Kimberly Healy
Dropped off Jos. A Bank shirt, when at pick up I was given a Nautica shirt. They weren’t able to get in touch with the manager. Was told to call back on Tuesday… don’t use this place.
-
February 2023 by Katherine Young
A shirt I dropped off in October, 2022 was lost. After I made several visits, calls and texts and then waited just under 3 months whiles they tried to find it, I asked for reimbursement. Owner said there was nothing to be done and no reimbursement.
-
November 2022 by Magdalena Rodriguez
Ruined my vintage shirt (left multiple holes on it) and horrible customer service.
-
November 2022 by Magdalena R.
First time walking in I was greeted with satisfying customer service by the two employees working there that day. I brought a delicate *pristine* vintage top and it was returned with multiple holes throughout the neck hemline. Unfortunately, I only noticed this a couple of weeks later when I took the shirt out of the plastic wrap. I brought it back to them right away and the man at the front told me they'd have the tailor fix it for free. I waited for them to call for about 2 weeks when finally I decided to call them & ask what the status was. The man said the tailor refused to fix it and said it was "wear and tear" and that they didn't cause the damage. In disbelief, I said the least he could do, after he told me it would be fixed, was to refund me what I paid when I chose to support his business. I also assured him that it would be nonsensical for me to pay for a shirt to be serviced if it was already on its way out. After some back and forth, he said he would refund me, but then went back on his word and decided to hang up on me. So now, I've lost an irreplaceable shirt and the $15 it cost me to have it damaged. What is most disappointing, above all, is the lack of integrity and accountability-- if you decide to take your items here and they happen to be damaged, they will probably say "Sorry, not our problem".
-
October 2022 by Vimal Patel
Very good place for drycleaning
-
August 2022 by Carlos Osorio
I get my clothes dry cleaned with them. They are courteous, friendly and great work at good prices. I’m completely satisfied every week
-
July 2022 by Susan Bane
Had 2 72” heavy cotton lined drapes dry cleaned with drop off at Hudson location. Tag fell off and finally located panels after a month. Was charged $120.00 which I was not told at drop off point. Owner in Kingston says not his problem. Had 2 more of same drapes cleaned at Emkay in Valatie for $28.00. No partial refund given by Kingston owner. Beware!
-
June 2022 by Tessa S
For 3 items (2 blouses and 1 dress) they charged me almost $30.None of these garments had stains except for a light shadow in the underarm area of one, but they weren't that noticeable.When I got them all back, there were stains ALL OVER. Both blouses had stains that were never there and the dress had some too but were less noticeable due to the pattern. I should've checked them on the spot before leaving, but for some reason I trusted that they were all ok.One of the blouses was a vintage piece from the 80's and I'm absolutely heartbroken that it has been damaged to such a degree.I tried contacting them about it and they never returned my calls. I was too upset to go back there in person because in the past I've dealt with an attitude from them.Never again will I go back.And to top it off, they took my good hangers haha*Negative stars if I could*
-
July 2021 by Justin De Moulin
Cleaning good, pressing not so much. I brought in pants with creases and picked them up with double creases. Thought it might be remedied on a second visit, I now have triple creases.
-
June 2021 by Lilly Sullivan
They destroyed my faux suede skirt, it looked like it had been scrubbed with steel wool. They also shrunk my cashmere and wool coat, so that the sleeves are now too short.. I understand that people mess up sometimes but I called and talked with one of the cleaners who denied any damage was done and refused to give any kind of refund and hung up on me.
-
June 2021 by A G
The worst dry cleaners.They destroyed my sweater. When I came to pick it up there was somebody else there who also had an item destroyed. Never go here!!!!
