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January 2024 by Taras Zommers
My son was driving and broke down on the highway just outside of Kingston on a Friday afternoon. By the time he got towed off the highway and then AAA picked him up everything was closed. The tow truck driver dropped off the car at Paramount and my son was called the next morning by the manager. They made sure the car was ready Monday so he could return to school. Friendly group of guys there and they totally bailed us out.
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October 2023 by Public Domain Guitar
Needed a jump for the 12volt battery in my car. The guy who showed up was confrontational and very rude.
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July 2023 by Daniel Lasecki
Triple Eh to save the day. When I call AAA, these are the guys that jump, unlock, or tow my car. Nothing but professionals every time.
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March 2023 by Stefan Weisman
The owner of Paramount came very quickly as we were sitting in a parking lot with a dead battery. He charged the car, diagnosed the problem, and gave us some great advice. Highly recommended. Thank you!Service: Battery
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February 2023 by Jeffrey L.
The worst. Stay away. They used to be good. Now not.I've never experienced such blatant hostility to the customer as here. It's shockingly bad. When I asked the creep's name, he declined to give it and hung up on me. I waited for 3 hours for a tow in 22*F weather with wind. He actually was on the site and abandoned me while saying that "we don't leave anyone out in the cold." When I said to him that he was doing exactly that to me, he drove away. "Just leave the key over the visor. We'll get around to it." I still don't know where my car is. I may have to report it as stolen in the morning. This was through AAA. Shocking. Also, actionable.So far, to the credit of AAA Northeast, they say that they will try to fix the problem. But the problem already happened.
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February 2023 by Terri Shutter
Awesome service at a great price. My family uses their services often.
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January 2023 by Alyssa
AJ and his crew were very helpful when my car broke down. Very happy with the work they had done and appreciate the straight forward responses.
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November 2022 by Uni Clean
This year has been dreadful with car issues! But luckily we always have paramount to come to the rescue. Professional and also reassuring, grateful for them! And hopefully my 6 year old is done leaving car doors ajar.
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November 2022 by Kim Williams
I called to see if I could bring my car in for an inspection. Every year for the last few years I would call and they would say come over and they would do it while I waited. This year I got the owner on the phone. He said I would have to leave my car all day for an inspection because an inspection takes hours. It doesn't take hours for an inspection. He was rude and obnoxious. I will never go here for anything. I do not recommend Paramount.
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November 2022 by Via Solar
Nice enough people. Couldn't give me a lift, so I had get a cab for the 120 miles. Ouch! The excuse was driver safety. (Covid) Actually they wanted to call it a day, and drop it off the vehicle the following day. That's their prerogative.
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October 2022 by Sarah E.
Russell came to fix a flat for my moms car after calling AAA, he was great, fast and friendly!
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October 2022 by Julian Blackmore
Called AAA for a tow, and Paramount showed up right on time. Kevin was super friendly and chill, and delivered my car to the repair shop I'd requested. Thanks Kevin!
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September 2022 by Jody Naccarato
AAA service provides. ANTHONY N. Shows up quick ,Was great helpful and easy to work with. Thank you so much.
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June 2022 by Casey Fassett
DO NOT GO HERE OR USE THEM!!Waited hours for them to show up for a tow. They never did.. 0 stars. Their employee aj is rude and hostile with customers. The AAA representative told me she was well aware of his poor attitude and customer service.Services: Body & Trim
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June 2022 by Bridgette Parker
Been waiting for them to tow my moms car and the flat out lied and said they were here and nobody answered and they called too and said"you best not give us an attitude"!!! She has had her phone in her hand and I have been sitting by the front door open window for hours waiting!!! This company is horrible and disrespectful and liars to top it off!!!!!!! Wish I could give you the zero stars you deserve