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February 2024 by VAL CAL
Extremely disrespectful mean spirited greedy individuals. They go out of their way to make it difficult for you to obtain your car and are rude and nasty the entire time. They talk to women in extremely unprofessional ways. The most unprofessional racist people I’ve met in Kingston.
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January 2024 by George Vickers
We were in a jam delivering a bus to the Bronx days before Christmas. I called them told them I situation. They towed the bus off the NYS Thruway and did the repair and we were back in business. The price was outstanding. I figured we would have to leave the bus there and come back for it, but they knocked it out quick. Very surprised how quick they did it. I couldn't thank them enough. Thanks your team rocks. George, Don Brown Bus Sales.
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December 2023 by Bonnie E.
Had a driver that was in an accident and I called for a tow and my guy got there very quickly. When he arrived, was told by law enforcement that Perry's towing had to tow it as this is a contracted (paid for highway section). I wanted the vehicle towed to a shop for repair and was told that they would not do that, it had to go to their yard overnight (with storage fees of course) and then we would have to tow it in the morning for yet another fee. I will call a different tow company tomorrow. The guy was very rude and a total jerk.
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November 2023 by Jacklyn Landres
Terrible. Do not know how to run a business, we can’t speak to the towing because they never even bothered coming for the job. We were told to wait an hour for a tow, called for an update and waited another hour, then called for third update to be told they weren’t coming at all. Unprofessional and unreliable
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October 2023 by Dakota T.
My mother had her front calipers, rotors and pads done in July 2021 along with an oil change and an inspection and spent almost $1000. Pete last week refused to inspect my mother's car because "it's past registration and his computer doesn't allow him to bypass that" , meanwhile the DMV advises you can absolutely inspect unregistered vehicles . We advised him of that and he didn't care and refused to work on her car. We then brought her car to Brenns Automotive in Kingston (who I highly recommend) and he advised there's absolutely no way the front rotors were changed in the last couple years and that they are the original rotors, and we would need to fix that before getting it inspected . We called Pete to advise him of this . He told my mother he doesn't have any records so if she didn't have her receipt there's nothing he could do , very defensive and rude . We then got the receipt from the bank and advised him the exact amount and day and time we were there. He then advised it's been two years and they'd obviously be bad. I told him what Brenn had said , which is that they were not replaced two years ago, I asked him if he'd like to see the rotors to confirm this himself. He then advised me even though he's been a mechanic his entire life, he wouldn't be able to tell how old they were and called Brenn a liar. I asked him if he was going to make this right or if we needed to pursue another avenue. He advised me "if we said we did it , we did, and I don't need to see the rotor to confirm that we did." I HIGHLY do not recommend this crook. My mother has been taking care of him for 15 years as a waitress a various restaurants and has always given him free stuff and great service. I can almost guarantee he won't be welcome , and if he is, he won't be getting good service. Myself and my mother and her boss as well as Brenn know a lot of people that we will be sharing this information with. Pete, I gave you an opportunity to do this right. You declined. You and your shop will be reported to the proper authorities and the DMV. An official complaint will be made. You can't lie and say you fixed brakes when you didn't. YOU COULD KILL SOMEONE. DONT try and screw over a Bramlett. My review - use someone else . Perrys Towing
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September 2023 by Jhesenia Ayora
Avoid business at all costs. Driver Mikey and employees at business extremely rude and unprofessional. They work with troopers to scam money. I would avoid this business at all costs. Less than 7 miles and they charged near $300. They originally said $120 minimum and you would think they would have let me know how much more but no. The owner wasn't apologetic and has very poor customer service.
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August 2023 by Kim Taylor
They closed without calling me with my car on their lot ON MY birthday.
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July 2023 by Kelsey
Avoid business at all costs. Driver Wayne and employees at business extremely rude and unprofessional. They work with troopers to scam money. Please READ LOWEST REVIEWS!!! This is very common! Ran out of gas, driver would not take payment over phone. That's fine, but then refusing payment when someone was able to drive cash there is unacceptable. Also added a $40 charge because they had to call the troopers. They claimed car was abandoned because we walked to the side road for our safety while we waited for gas. I guess you need to sit in you car and risk being struck by traffic to be able to not have your car towed. Extremely rude and unprofessional. Do yourself a favor and read lowest reviews, I'm not the only person who was treated with disrespect.
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July 2023 by K
Avoid business at all costs. Driver Wayne and employees at business extremely rude and unprofessional. They work with troopers to scam money. Please READ LOWEST REVIEWS!!! This is very common! Ran out of gas, driver would not take payment over phone. That's fine, but then refusing payment when someone was able to drive cash there is unacceptable. Also added a $40 charge because they had to call the troopers. They claimed car was abandoned because we walked to the side road for our safety while we waited for gas. I guess you need to sit in you car and risk being struck by traffic to be able to not have your car towed. Extremely rude and unprofessional. Do yourself a favor and read lowest reviews, I'm not the only person who was treated with disrespect.
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April 2023 by Ron S.
Thank you for being professional. Excellent service even when it cost. Great value for service.
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February 2023 by Joel Schuman
Our Tesla ran low on juice just before our exit. AAA sent a truck from Perry’s. The operator, Billy, was completely competent and professional: courteous, friendly, knowledgeable, and efficient. He was up to speed on how to prep and load a Tesla, and he backed down the narrow street to our garage like it was amall parking lot. What a pleasant experience!Service: Car towing
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February 2023 by SHAKIR K
It was passed midnight, our car over heated, we had AAA service, we called and Perry’s Towing Company. They showed up on time, but the truck driver was so rude and disrespectful with attitude. It’s was freezing outside 23 degrees outside, we sat and waited for 35 to 40 min for him. In arrival no hello, but “just to pick it up $130, Hudson from exit 20 is another “ I cut him off by saying we called AAA!! He was even possible and Angrily said “you gonna have to Toll $10 for Catskills Bridge “ to which I looked at him smiled and I said sure. He also insisted I take the car to a dealer, I kindly said please take it to where I asked.Service: Car towing
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January 2023 by Ashley Wells
Very over priced and when you call and ask questions you get cursed at and hung up on. So disrespectful. Told me I would save $100 but in reality only saved $3
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December 2022 by Christopher
My Mom and my Pop have been going there for years and recommended it to me and they've never steered me wrong ....They're honest ...I failed inspection once because it was my fault and I passed a couple times and it was due to my thorough caring for my vehicle ...What a good job these guys do ...some reviews are bad but I think those people don't understand basic business reality and a lot of reviews are good and I think they understand the way the business operates... And has to operate in our current economic and political climate...Special shout out to Joe and also all the other guys
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November 2022 by Truth Matters
I took my car here as I try to support locally owned businesses whenever possible; I will never again support this particular business. The reason is as follows: I had to leave my car there overnight while they ordered a part to repair it. The next day, after paying for said repair, when I went to get into my car I noticed that all of my belongings in my car were scattered about. I went back inside and spoke with the owner who could clearly not care less. He attempted to gaslight me by asking me if I had left the car unlocked (which would be impossible since I do not work there.) Since this business is located in a neglected neighborhood, I asked him if he had cameras and he replied that he did, but it was clear he was not going to view the camera footage (at least not while I was there) to see what happened. He would not even come with me to my car look at the mess made by vandals while my vehicle was in his care and possession. I have no respect for people who cannot or will not take responsibility when they are clearly in the wrong. The very least this man could have done is apologize. HORRIBLE CUSTOMER SERVICE.to show him photos of either as the person came to the front window said that he would make a note of it in his blog or somet
