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July 2024 by Robin Lewis
We have two large pups who are used to their only groomer for 9 years..our 100lb is pyr/border Collie, so very challenging...
They did a great job!
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June 2024 by Lynn Sykes
I stopped in to have my dog's nails trimmed. I tried to make an appointment online, but nail trims are walk-in only. They also have a discount between 2 & 6. I was there at 5:30 and was told they all left because they didn't have any appointments and I should have called. If this is a call-in service, not a walk-in then it should state that online. If the salon is advertised as being open, someone should be there. Very disappointed!
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June 2024 by Adrianna Caliendo
Amazing customer service from the fish department!
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June 2024 by Rachel S.
Good service & selection.
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June 2024 by Angelo Johnson
Great service
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May 2024 by chamolin rockefeller
I am giving 4 stars because I was refunded the money for my dogs grooming thanks to Jeff. However, this most recent groom of my dog Gus was the worst. I dropped him off at 10 am and I did not leave with him until 3. I was annoyed and drained after waiting for the groomer to fix him up.
My dog looked so bad that as soon as he was brought out to me the woman saw my face before I could speak and said “ I didn’t groom him!” It was pretty bad. He still looking uneven with his coat. It will grow out but for the time being Gus’s cut looks like a DIY cut. I use Hudson, Glenmont & Kingston petsmart. I’d rate Hudson as my first choice and Kingston as my last.
Thank you for not making me pay $70 for the terrible groom. I hope improvement can be made since this visit
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May 2024 by Scott Jeune
Loved the store. Fast, prompt service. Great prices. Seante was enchante and needs some monogrammed products. Even with buying an aquarium i got to play underdoor fingerchase with one of the wonderful kitties!
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May 2024 by Tim
We go there to get wheatgrass for our indoor cats, and the quality lately has been poor. The last time, the grass on the shelves was mostly already dead or close to it.
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May 2024 by Robin Rodriguez
I just left Pet Smart with my dog.If I could give zero stars it would be too much!Marissa is the absolute worst groomer ever!We were told when we made the appt that Bandit would be the only dog as he has anxiety.There were at least six other dogs there! Marissa was rough with him and she didn't even finish his hair cut! If you love your dog please stay away from her!She's a nasty person.
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April 2024 by zekesma1
great service as always
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April 2024 by Ron Moore
Staff doesnt want to be bothered. Even if just asking where an item is
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April 2024 by Daniel Russo
I had questions which were answered by the store representatives. Typically you'll get "I don't know" or a lack of interest. One thing that bothered me was a bone a had bought which was chicken flavored and useful for teething puppies. After re-reading the packaging...I realized that the puppy should not ingest big pieces as that could be toxic ! Why would this be sold in the first place ???
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April 2024 by Duane Pulver
Very happy with my new shrimp!!
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April 2024 by Autumn
Skip online purchasing
Especially autoship
Product purchases are geared to add highest quanity at more expense
If a card is stored it quickly goes to that without a review of order if there's an error. .they claim items cant be canceled after mere minutes has passed and 2 reps later
Making a fraud claim was my only option
As this would have created problems in my debit account
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April 2024 by Eva&Allie Gordin
Went to look at the kitties and supplies.