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January 2024 by Michael OBrien
I’m delayed in posting this but better late than never. Love this shop and I found it just at the right time as I rode across NYS on the Empire State trail on my last day of 200 miles. They treated me right and highly recommend this place!
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September 2023 by Japheth Wood
Excellent choice for getting a new bike, for equipment, or for a repair.They are temporarily closed, on vacation September 1 - 14, 2023, according to their phone answering message.
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August 2023 by Patrick R.
These guys are the best when you need your bike fixed or serviced. Kind, accommodating and communicative. Steve and his crew make you feel like they actually care about getting you back on the trail.
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July 2023 by Arthur Havas
Very professional and super friendly staff!
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June 2023 by Holly Turner
This great shop saved the day for our ride from Manhattan to Albany on the Empire State Trail. They are located right on the trail too!! Full service, bathroom, tubes - it's all here. If you are in Kingston, take a few minutes to stop, look around and restock.
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May 2023 by Dian Marie
Went to ask about brakes on my ebike n he ended up fixing it himself n charged Mi thirty n only had a friends twenty on Mi n he was like oh that’s a twenty we can just take that but needless to say my brake that he supposedly fixed is still not tightened up. So thanks buddy im never coming there again.
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March 2023 by Paul B.
I had bought an electric bike direct from the factory. Good deal, but not good if you need service. In steps Steve at Revolution Bicycles on Hasbrouck Avenue in Kingston. Him and his able assistant fixed me right up in no time at all. Am very happy with the quality of their work and their thoroughness. I now have a bike shop I can count on !!!! Two thumbs up
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September 2022 by Thaddeus T.
Brought my bike in for a gear adjustment and after spending the $75 on the gear adjustment my bike started to "ghost shift." I brought it back because it was ghost shifting and I had a "light" crash ... Went to pick up my bike AGAIN after just bringing it there, regardless of the "small" crash the bike was going to have to go back after the initial gear check / repair for $75 because it was (ghost shifting) so regardless it had to go back ... Pick it up for a second time and they over charged me $20 bringing my bill to $120 .... They took the $20 charge off and left my bike repaired with a badly scratched derailleur on it even though I brought a fresh one with no scratches in on the second visit... Not the best experiences, just calling it how it is / was too. I mean who repairs a bike with a fresh hanger but leaves the derailleur looking like shit.. Located in my town but if I don't have to back I won't go back! Spent close two $200 in two repairs and both times left unhappy.. Actually on the first repair I had to bring it back beside for $75 it shouldn't make sounds and should work accordingly, no!?! SUPER UNHAPPY. Now I need to bring it to another bike shop to have the derailleur taken care of and my handle bars wrapped was left looking like shit and when I brought it in I said I had handle bar wrap but no one asked if I was happy or need anything else situated before they went on vacation and before I picked it up. If I opened a bike shop I know I could do better and it starts with BUILDING RAPPORT AND ACTUALLY CARING!
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August 2022 by Candice Cyr
Very friendly owners. Lots of bikes and accessories to choose from.
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August 2022 by Mackenzie N.
What an asset for Hudson Valley bicyclists. Honest, knowledgeable, quick, friendly and fair. Great shop!
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August 2022 by John Raftery
Rude and apparently overworked and understaffed. Woman jumped down my throat when she complained they had too much work and I suggested perhaps they should open before 11am. The gentleman was helpful the woman seems to have a chip on her shoulder. Told me 2 weeks wait for break adjustment and pads. I'll never be back and she doesn't seem to care
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August 2022 by Stefan Bolz
The only store that had fat bike tires in stock. Great service and very nice people. I will definitely come back.
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June 2022 by Nicole Kutun
Great staff, super helpful. Got me onto the perfect bike for me. Will definitely be purchasing from them again.
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June 2022 by Maurice A
I just want to say thank you for your excellent service. I look forward in doing business with you again in the near future.
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May 2022 by Sean Graham
Knowledgeable service. Small business vibes. Nice experience in a great city. Love my new red racing helmet!