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August 2024 by Catherine Luttinger
Absolutely terrific addition to Kingston Businesses! Padgett offers amazing service to customers, going far beyond giving just a sterile and anonymous tax return!! Whenever I have a tax related question-- or questions about things that include taxes (like financial aid, etc) Karen is always generous with her knowledge and incredibly helpful. I don't know what I would do without her. She is also extremely savvy and smart about tax law and was able to get us money back for things previous accountants never even mentioned were available. I cannot say enough good things about this business, and I couldn't be more grateful for their services. HIGHLY recommend!!
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June 2024 by Terrace Valk
Looking for a company
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April 2024 by Alan Weber
The glowing reviews on here are due to the wonderful services of Padgett's predecessor. Unfortunately, Cris retired and her successor shames her legacy. I submitted my tax information at the end of January, with detailed explanations of everything, and was told it would be done within a couple of weeks.
Over a month went by with no word. I called the receptionist, who said it was being worked on and we'd hear from them by the end of the week. Another three weeks went by and nothing. I called again. The person I spoke to said he had no idea who told me that. But since it had taken so long he would be sure it was expedited.
When I finally got the statement, I was surprised, both by what seemed like a rushed job and an inflated charge. When I questioned why I had gotten money back last year and had to pay this year, I was told the accountant would take another look. Oh, she found a deduction she had missed. But, still, it didn't seem like some of the possible deductions that Cris had explored had been considered. So the accountant told me we could try one. I'm not sure she was wrong about the discrepancy between this year's and last year's numbers, but it took two and a half months and several negotiations.
Then I was sent the e-form to sign. There was nowhere for my wife to sign, and, unlike last year, she wasn't sent anything. When I called, I was told it was only an internal document and nothing to be concerned about. But the very thing I was sent said that it was missing my wife's signature. We felt that we had to go to the office today to make sure we couldn't get in any trouble for not having two signatures. The explanation we were given left some concerns about their competence.
Given the poor communication, the questions about their diligence and competence, and the dramatic drop-down from the wonderful business that they had purchased, I would not recommend Padgett, and suggest you refer to the reviews of Padgett themselves and not those of Taxes R Us and Cris Hendrick.
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January 2022 by Nick
Best of the Best!! Cris and her staff are amazing! Always answer when I call and always have the answers to all my questions! What a pleasure to do business with them! I HIGHLY RECOMEND TAXES R US!!!
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May 2021 by Mark Ping
Cris has been doing our family’s business and individual taxes for years. Cris is awesome! She’s great at what she does. She has guided us in the right direction time and again with her extensive knowledge and has gotten us maximum returns. It’s a pleasure to know and work with her! I’d recommend Taxes R Us to anybody!
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April 2020 by JT McKay
We are so grateful for Cris and her team! Hard working people you can trust who go above and beyond.
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February 2020 by Sunny Avocado
Cris has been doing our taxes perfectly for 20 years. She's incredibly knowledgeable, we wouldn't trust anyone else!
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May 2019 by Robin Baker-Bird
Our family has gone to Taxes-R-Us for MANY years! If you want an Accountant with INTEGRITY, KNOWLEDGE OF CURRENT TAX LAWS, PERSONABLE, QUICK RESPONSE TIME, DILIGENT, & WHO CARES ABOUT YOUR FINANCIAL SITUATION....call Cris Hendrick! PS Don’t be put off by the cold & abrupt secretary! When you get to talk to Cris, she will help to improve your life. Example: A friend asked if I could help her husband organize receipts because he’s overdue filing taxes. I arrived & found pil
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January 2019 by Liz Jacobs
Cris (Taxes R Us) has been doing my tax returns for over 20 years. I would never trust my financials with anyone else. I always get the maximum return the ever changing law allows and we love Cris!
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May 2018 by Steven Haun
Taxes R Us claims to help you keep more of your money. Apparently, by any means necessary. Pretending to know your business better than you do. Obviously a cynical,untrusting, and unknowledgeable entity, we have here. Taxes R Us, and "just Us"!!!! "Unjust"!!! "us"??? "WE", can do better elsewhere. Fa Q, taxes r us.
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October 2017 by ML
Absolutely the best! Cris has been doing my taxes for 11 years. Completely realizable and trustworthy. Always has your best interest at heart. I would not use anyone else, ever!
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April 2017 by M L
Absolutely the best! Cris has been doing my taxes for 11 years. Completely realizable and trustworthy. Always has your best interest at heart. I would not use anyone else, ever!
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April 2017 by Cathie Payne
Cris has been doing our taxes for 10 years. Can't say enough good things about her. Go meet her and see for yourself!
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April 2017 by Gloria Wirhowski
Been using Cris's expertise for many years. She's the BEST!!
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April 2017 by CassyAndPJ Cannizzaro
Fantastic! Wouldn't trust anyone else to do our taxes.
