Ulster Savings Bank is highly praised for its friendly, welcoming, and professional staff. Customers feel like part of the family thanks to the warm greetings and positive vibes from employees like Rosa, Kate, Portia, Jafet, Mary, Jart, and Laura. The staff are experienced and capable of handling even complex transactions with ease. Many reviews highlight the helpfulness and dedication of team members, especially Rosa and her team, who go above and beyond to assist customers, even during difficult times such as hospitalization. Customers appreciate the personal attention and the sense of trust they feel when banking at this branch. Overall, Ulster Savings Bank is recommended for its friendly environment, capable staff, and excellent service, making it a preferred choice over larger banks for many loyal clients.
I have been with Ulster Savings Bank since 2005. & theyre very understanding, very professional
January 2026
Jafet help me and my granddaughter open an account. The account was for my granddaughter to use for Apple Pay and to have a debit card. This was her first account and he explained everything to her.He showed her how to set the account up on her phone too. He was so polite and professional.
September 2025
cordial, smart, intuitive and well versed on her material. Sheila Wilson was able to get my accounts in order.
