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August 2023 by Carle J.
Walmart...what I noticed about Walmart is that it has healthy food at affordable prices. You can't say you can't eat healthy now because of high prices. Walmart deserves a reward for this. On the somewhat neg side it's items are somewhat limited because of the low prices.
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June 2022 by MK W.
I ordered some items from Walmart to be shipped to my home. A couple of the items were instead delivered from the Kingston Walmart Supercenter. The man who delivered the items spent several minute peeping into our home through the doorway and windows, and then proceeded to walk around the house to our front garden and start picking flower. I opened a window and told him to leave - he laughed and continued until I yelled at him to get out immediately. Who knows what he would have done or stolen if we weren't home? A couple of days later, a manager from that Walmart called us at 8 PM, when we were eating dinner ( it's very rude time to call anyone after 5 PM) to try to tell me that their delivery men "don't work for Walmart" - which is ridiculous. Obviously the people who deliver their items work for them - I didn't hire anyone to pick anything up. I'll never order anything from Walmart again. They obviously do not care about their customers.
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June 2022 by Carol A.
this is about Instacart at Walmart. It is terrible in so many ways. I tried it twice. The first time I ordered a lot of frozen food. The shopper checked out at 3:30pm. Hours passed.. I texted her to ask if a problem, then to find out where she was. No reply..she showed up 6:15pm when the store is 20 minutes away by car.She flippantly said she had two other deliveries. The frozen meals were soggy. she also got me an enormous box of Swiss Miss. When I showed her the 10 packet box I ordered, she just said ","Well, it'll last ya". Today I tried again with Walmart. Since I am paralyzed on my right side,,my instructions are to bring grocery bags into my kitchen. It's a small house. I was sitting by the front living room when I saw Savannah put bags in my porch and dash away. I thought she might be getting more bags but no, she fled. I could not lift the bags. I discovered there was no bread and not the 3-Lean Cuisine pizzas that I paid for.n I don't know Instacart shoppers at Walmart are so bad.
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June 2022 by Megan C.
No real management. Several "team leaders" unable to answer questions snd making up their own "policies" as they go along. I returned a camp Chair and a cot. Had the receipt for the chair and not the cot. I was told I couldn't even exchange the cot for a new one and it's an Ozark trail cot. (Walmart's brand) Team leader Ken told me it's their new policy repeatedly. I told him that "it's the high cost of low prices" lol and this "I can't return the Walmart brand camp cot I bought this spring because I don't have my receipt" is ludicrous and criminal. I was already on the way out but today's experience makes it official. Goodbye Walmart. I am done supporting helping support the richest family in America, the Waltons.
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May 2022 by Thomas S.
The store was organized with extra wide aisle. We only brought water, soda, and sport drinks. Self check out was easy. $0.05 per large paper sack.
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May 2022 by Ally R.
If I could give this Walmart 0 stars I would. First of all the bathrooms are disgusting! They are full of paper on the floor, clogged toilets, and full garbage cans (which causes more garbage to go on the floor,) and the whole bathroom has an odor of sewage and hot piss. Second, the employees have no idea about what customer service is, let alone have half a brain cell. My friends and I were checking out our groceries and asked if they had bags. We were told by our cashier to grab bags from the register beside us where this "woman" proceeded to spaz out over "taking her bags." We then proceeded to explain that our cashier had told us to grab bags from her and she started to scream in our faces... when she finally turns around to do her job and check out her customers groceries (that's been waiting by the way) she proceeds to talk shit about us to the customer saying things like "go take a shower." I was furious by this and until this point I kept my cool. I told her "you're lucky if I don't tell your manager" She responded, "Get my manager" So then Michelle the "team lead" (who was very excited to point out to me that she's a team lead at Walmart at 56 years old) starts screaming at me to get away from the woman that has now threatened that she will "lose her job" over this to supposedly hurt me or something. Michelle and her "team" are very mouthy, with disgusting attitudes, and I will be telling everyone about this experience.
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October 2021 by Colleen M.
There are never enough associates working. You can never find one for help. Today they had 5 registers open and I waited 20 minutes in line just to be told that he's closing the register and I had to wait in another long line. I was only two people away when he shut his light off just to stand behind another 8 people again. Only had 4 items. walked out with nothing. There is no line control any more no matter when you go.
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October 2021 by Alice F.
I bought four new tires ,anew battery & a synthetic oil change The guy told me my spare was good I just got a flat in a very bad neighborhood The spare was no good I'm a senior lady I waited 5 hours , had to get towed , had to buy a new tire And Spare ALL BECAUSE OF THE GUY WHO TOLD ME NO PROBLEM!!! I would have taken care of it there !!!!
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August 2021 by Christopher B.
I know a while ago I wrote an accessibility review of this Walmart saying how for those in their Walmart motorized chairs, the store isn't accessible towards. However, all that changed since that last review a long time ago. When I found absolutely no regular pushcarts in the pushcart area on the southside of the store when I came in around 8pm yesterday, I was expecting at least one cart to be there. However, all I found were the motorized carts. I started with only an item or two and said "what the heck, I'm only getting a few things". However, although I can honestly say that only a few aisles were still not handicapped accessible, accessibility at the checkouts (after finding most of my list) was much better. I like self-checkouts, and this one is really excellent now that their systems have updated to new wireless technology - more than other self-checkout technology at other competitor stores. Grab and go on the scanner is really easy to scan products in a lightweight and simple design - though the card reader was a bit far up for me to reach when seated. I had a few problems last night. I was looking for compressed air, of which I couldn't find an employee until the very end because all the employees had been dealing with other customers and I couldn't seem to find them (they probably were going one way as I was going the other) until the end when another customer was found in front of me at the checkout. I pulled up the item on my Walmart app, and since I didn't have aisle numbers, I had to ask where they'd be found. The employee (in electronics) not only led me over to the area where he knew they'd be, but he did the research including looking on his device for back-of-store storage (for which there were none available either). I also chose not to look for my 3XL Fruit-of-the-Loom white t-shirts (because I need 100% cotton and they had been pushing their store-brand, collared, or Fruit of the Loom 50/45/5 blends and colored varieties - of which I couldn't have had either. I also chose not to look for Hanes socks because finding socks here is harder to find - for men. It was tricky finding antacids last night. I really wanted the Tums Smoothies - peppermint because that certain product helps, but I had to live with Tums Chewy Bites Assorted Berries (though I've had it before to no advantage). The peppermint one is sold as a non-smoothie version, but that's too chalky in the non-smoothie version, and smoothie versions of that taste are defunct from the Tums line (no Walmart similar brand exists with these specifications).
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July 2021 by J. S.
This is for the Auto Center. Whenever I go to the Auto Center I'm always greeted by reliably slow service if you can even find a person at the desk. When there is someone at the desk, that means there's usually a line - and because they only have one computer, there's going to be a wait. I've never experienced problems with the mechanics but front end management here is lacking. And frankly, just by their attitudes, they don't care. Especially the female manager. Avoid if you can.
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May 2021 by Chris R.
The WORST place to get any kind of help or service. They have the same Walmart Eye Center prices and services, but the lady behind the counter could not have been more rude or cared less. This is being left after the third time I stopped in for help ordering extra glasses (I got the prescription here) and got so much attitude from more than one person that I now go to the Walmart Eye Center in Albany. It's ridiculous I live 4 minutes from an eye center and have to use one that is an hour away that is close to an office I work at 4 times a year. No special order, no disagreements about price, just a mood and attitude of "don't bother me" from the staff, and the last time I walked in, a customer who was FUMING (I don't know what about) was just leaving, so it's obviously not just me. If you can use another Walmart Eye Center, I suggest you do.
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April 2021 by Mike D.
Cashiers will no longer bag purchases. April 13 11am The Cashier on aisle 13 was very rude and would not bag my items. Also there is never anyone at the bakery counter nor is there a way to get their attention. The guy at the door needs to shower and cut his hair. Not a great advertisement for the store.
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January 2021 by Short K.
this establishment is ran wrong. some employees does not wearing their mask correctly;not covering their nose. There's barely cashiers or staff to assist you. There was no reusable bags in the store. Lastly the deli woman messed up the order I ordered jt three times to make sure she knew the ordered correctly. I didn't get the cheese and bologna I ordered and my turkey was shedded. (I didn't order that)
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August 2020 by Renee G.
Absolutely horrible experience! Had an argument with a customer and so of course management got involved and whole thing was verbal not physical by the way. So management had some nerve to tell me that I couldn't buy anything there because of that. So good I never will again
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February 2020 by Kevin R.
Wallmart in kingston ny has the most filthy bathrooms I've ever seen !!! Sticker floors ,,nasty hair all over the urinals,, and to top it off this is the third time I went shopping there and they had no paper bags to put food in ,,, left with 120 worth of food and had to bring handfuls of food into house I bagged !!! Never ever will I shhop there again.