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“I went in to day to make a deposit and Mary was extremely helpful and we had a good conversation while everything was being processed. She then went above and beyond to email their Mortgage Loan Officer for me to make everything even simpler for me. thank you mary! (Also they had blue lollipops today so thats a plus)”
“I honestly have only ever had great experiences at this bank in particular. The staff are always friendly and are extremely helpful. Thank you TEG! 😌”
“Having TEGFCU Beekman branch in our neighborhood is fantastic. There are times I am just needing to run in for some handy cash and then there are times I need special assistance with a banking issue and the Manager Chris is there to help out. Along with Siera and Miranda. They have truly been a lifesaver. It is always a pleasure to stop in and see their smiling faces and to chit chat a bit. I love coming into the branch just to see how the ladies have decorated for the holidays. Keep up the good work!!!!!! from Susan Militello :)”
“Helen was absolutely incredible impatient with helping me do a wire transfer with Invesco who seemed to be clueless. She gave incredible customer service and I cannot appreciate it enough”
“Arianna is an excellent customer service specialist. she was very, very helpful in helping me setup my Zelle account. kind, patient and compassionate. she is definitely an asset to Bridgeway FCU”
“Kathleen Mazzuca is a truly exceptional employee. She helped me through a problem I was unable to resolve, and needed help with. Without question, Kathleen made it a priority, continued to follow up, and resolved my issue. Thank you!!”
“I have nothing but amazing things to say about Paola Aguilar and hope this gives her the recognition that she deserves. Paola has helped me through every step with getting a mortgage on several properties for my family and I. She is knowledgeable, professional, kind, and you can call her with any questions. She makes the process so easy, and I will continue to use Paola for all my mortgage and housing needs. She is amazing. Thank you.”
“Absolutely amazing experience!!! I opened a checking account and I did it with Dorina and she was amazing! All the staff their are nice people and I will continue to go to the pleasant valley branch for the years to come!!”
“This is a people centric bank Although the tellers change frequently the middle management and above is focused on the credit union members. That's what the customers of the bank are called. It seems people matter to this bank. Some things that I need they can't do, like foreign money transfers but they do 90% of what I need.”
“We have been banking with HVCU for over 30 years and they are the best bank around. The tellers are friendly, when I have a problem they solve quickly, the online banking is easy
The only problem with hopewell jct bank the parking lot but they have no control over that.
I have recommended HVCU to many people it’s better than the commercial banks that rip you off with ridiculous fees and when I had a commercial bank account trying to get thing corrected was impossible and constantly hitting me with fees. Because of the great service from HVCUA I will never go back to a commercial bank
I wish I could give more then 5 stars”
“I had such a great experience at this branch. I needed to have a few documents notarized and was able to make an appointment online. It was super simple. Once I arrived at the branch, the traffic was being regulated to ensure a safe environment. There weren't a ton of people just walking in and out. You also were required to wear a mask. Here's the best part. When I went in for my appointment, I was immediately taken to a notary and I was in and out within 5 mins. UNHEARD OF! I hate going to get documents notarized at other locations because I usually have to sit and wait for a while. Once I was even told there was no notary available after waiting for a while. So frustrating. This experience was amazing and zero stress. I'll be coming here for now on.”
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“Friendly, professional staff and very easy to do business with. Ryne the Manager did everything he could to help me with my issues and went above and beyond with recommendations to anything he couldn't handle personally. Felt like I was apart of a community at this location.”