-
September 2023 by Kerry-Ann Stephenson
Left 10 mins ago. Such an amazing experience and friendly staff. Average wait time (went without an appointment), however staff went above and beyond to attend to my needs. Definitely the most welcoming experience that I've had at such an establishment. Thank you ladies!
-
April 2023 by Diane Jost
I was visiting from out of state and needed a new contact. They were so helpful and courteous and gave me two spare ones. Thank you so much!!
-
March 2023 by Christian G.
I recently visited Eye Appeal Optical for my annual eye exam, and I have to say, I was thoroughly impressed with the level of service I received. From start to finish, my experience with them was nothing short of exceptional.First off, the staff at Eye Appeal Optical are friendly and welcoming. They made me feel right at home from the moment I walked in the door. Their warm and personable demeanor helped me to feel at ease for the exam, which was a huge plus.I had the pleasure of working with Dr. Shin, one of their skilled optometrists who was not only friendly but also very knowledgeable. She took the time to explain every step of the exam to me and answer all of my questions. She was thorough and precise, ensuring that I received the most accurate prescription possible. We even figured out my old prescription was too high.When it came time to pick out frames for my new glasses, Michelle was incredibly helpful. They had a wide selection of frames to choose from, and she was more than happy to assist me in finding the perfect pair. Michelle helped me to pick out frames that not only looked great but were also comfortable and functional. I don't think I would have tried that pair on, but I'm so glad I did!Overall, I would highly recommend Eye Appeal Optical to anyone looking for a top-notch optometrist. Their friendly staff, knowledgeable optometrists, and extensive selection of frames make them the perfect choice for anyone in need of eye care services.
-
February 2023 by Karen R.
They take their time helping you pick your frames. They give you honest feedback and honestly, they are really nice! The Optometrist that I saw was very thorough. I absolutely recommend them.
-
January 2023 by Danny DeVito
You can go to corporate companies (Len's Crafters, Visionworks and the such [and I have stories about them]) and get seconds versus the real deal and up to date products here. They don't skimp on quality. Attitude included! Friendly! I can't say anything better about Eye Appeal. IMMEDIATELY upon walking in, (I was a "walk in"), they said "hello", acknowledged I was there, and made me feel comfortable and right at home. I wanted to make an appointment and they were busy, and they were able to get me in at 2. They were able to get the frames I was looking for and even if they didn't, I'm totally positive they would have accommodated me with something similar. Came back at 2, had my eye exam, ordered my frames and will back back and can't wait to see them again!!! FRIENDLY, PERSONABLE SERVICE. The WHOLE STAFF! Keep it LOCAL LOCAL LOCAL. THANK YOU EYE APPEAL! P.S. Who's this person with the "long eye exam"? Can't make this up!
-
January 2023 by Margaret Slomin
Poor reception poor scheduling poor adherence to appointment timesEyeglasses v goodExam too lengthy
-
September 2022 by Betsy Knops
Wearing glasses was always a necessary evil to me. That all changed when I walked into Eye Appeal. It's a small, locally owned business, and it's a cut above anywhere else I've gone for glasses. The office is decorated in such an appealing, creative style. And the glasses...! I've gotten countless compliments and had so many people ask where I got my last 3 pairs. That NEVER happened before. It sounds ridiculous, but now I actually look forward to my yearly appointments. It's fun trying out different looks-- and they even replace the microfiber wipes & bottles of cleaner at no charge whenever you need more.When it's time for your next pair of glasses, try Eye Appeal, and you'll be so glad you took the time to read this review!
-
July 2022 by Jean Austin
I was searching the web for an eyeglass store that would give me individualized attention in picking out frames that fit and look good. I feel overwhelmed going to stores that show you the wall of eyeglasses and tell you to bring them back to them when you are finished. Janae started showing me different glasses, I tried them on until I found the right ones which were in my budget, looked good, and fit fine. Within a week, my glasses were done. I met with Michelle, she gave me the new glasses, as well as, fixing my old glasses. Great service with a smile.
-
September 2021 by Janette Asaro Pena
I asked for my notes several times and they never sent them. I sent a request on a New York State request form and I called and followed up and they never sent it, notes my record. zHIPPA law requires that they send them on request and they never did.
-
October 2020 by Sandy Klipper Shriman
Michelle was fabulous and a miracle. She was able to get my regular glasses prescription to a much thinner lenses than the thick lenses I have. I was so amazed on how my new glasses looked. Thank you so much to Michelle for making me confident on wearing these glasses when I don’t have my contacts on. My family was amazed on how thin my lenses are now. I highly recommend eye appeal for getting your glasses prescription filled. The staff is great and supportive.
-
October 2020 by Shelly NeJame
Great friendly fun staff!!! Lots of great eye wear choices, highly recommend
-
September 2020 by DENNIS PURDY
I had an appointment today at Eye Appeal Optical. I scheduled an appointment with them to support small, local business. April, the receptionist is an example of what EXCELLENT CUSTOMER SERVICE is all about. I forgot the name of the Optometrist and The wonderful lady who took care of my order of glasses and frames. Sorry
-
September 2020 by Kevin Molloy
Great service and attention to detail! Michell and Dr. Lighter really take the time to conduct an thorough eye exam and answer any and all questions you may have. I definitely recommend.
-
August 2020 by Patricia Mittelstaedt
Very friendly personnel And careful with the social distancing rules that apply. The doctor was extremely thorough and answered all of my questions.
-
July 2020 by Lucy Calvachio
I've been going to Eye Appeal for quite a few years and love it there. Very positive, professional and fun atmosphere. Dr. Liter is amazing and thorough, Michelle has an 'eye' for helping you get jus the right glasses! April welcomes you with a great smile and makes you feel right at home. Highly recommend Eye Appeal!
