Lush Cosmetics at Smith Haven Mall is a beloved destination for those seeking fresh, handmade, cruelty-free, and vegetarian bath and body products. Customers frequently praise the friendly and knowledgeable staff, who go above and beyond to create a welcoming atmosphere. Many reviews highlight specific team members, such as Rebecca, Christina, Mar, and Angie, for their exceptional service, patience, and expertise in guiding shoppers through the wide array of products. Visitors appreciate the personalized experience, with staff members taking time to discuss preferences and recommend items, including providing samples of new products. The store is known for its delightful scents, innovative offerings like mold-your-own bath bomb events, and an overall enjoyable shopping experience. Many customers express their excitement to return, often mentioning how the staff makes them feel valued. The combination of quality products and outstanding service has turned many first-time visitors into loyal customers, ensuring that Lush Cosmetics at Smith Haven Mall remains a preferred choice for beauty enthusiasts.
Ethan was amazing with helping my girlfriend and I find the right products for us! Super friendly and knowledgeable!
February 2026
First time coming into lush today & the associate Mar was SO VERY helpful, kind and sweet. Took the time to explain EVERYTHING & had the best customer service. Definitely make me feel comfortable coming in. Thank you Mar for all your help!
January 2026
Had the wonderful help from Christina picking out facial exfoliators and hand creams for my boyfriend and I, as well as Marlena for being such a wonderful cashier and giving us free samples🫶🏼 Amazing experience here always!
