Sleep Number is a reputable business that offers a wide range of high-quality mattresses and bedding options. Customers have generally had positive experiences with the company, praising the clean and comfortable showroom environment and the knowledgeable and patient sales staff. The sales representatives are described as helpful, informative, and not pushy, taking the time to guide customers through the different mattress and base options to ensure they find the best fit for their needs. The finance options, including no-interest financing for up to 5 years, are also appreciated by customers. However, the high prices of the Sleep Number beds, often referred to as the "Cadillac of beds," can be a concern for some customers. Some have also expressed disappointment with the return policy, feeling that the company could be more flexible in accommodating their financial situations. Overall, Sleep Number appears to be a reliable and customer-focused business, providing a comfortable shopping experience and high-quality products, though the cost may be a barrier for some consumers.
Went in looking for a part. Store only sells beds and bedding. Staff very helpful providing us with number for service.
March 2022
The sales person Al was very helpful and courteous, he wasn't pushy or overbearing he was informative and helped a lot in guiding us to the right purchase.
September 2021
The store was very nice and clean. Russell did a great job explaining all the mattress options and we found one that was perfect for us. It was a great experience overall.
