Sleep Number is a reputable business that offers a wide range of high-quality mattresses and bedding options. Customers have generally had positive experiences with the company, praising the clean and comfortable showroom environment and the knowledgeable and patient sales staff. The sales representatives are described as helpful, informative, and not pushy, taking the time to guide customers through the different mattress and base options to ensure they find the best fit for their needs. The finance options, including no-interest financing for up to 5 years, are also appreciated by customers. However, the high prices of the Sleep Number beds, often referred to as the "Cadillac of beds," can be a concern for some customers. Some have also expressed disappointment with the return policy, feeling that the company could be more flexible in accommodating their financial situations. Overall, Sleep Number appears to be a reliable and customer-focused business, providing a comfortable shopping experience and high-quality products, though the cost may be a barrier for some consumers.
Bob at the Lake Grove Sleep Number store was phenomenal. He walked my mom through selecting a bed, showing her how to figure out her preferences and set everything up for her. He was so kind. Can’t recommend him enough!
December 2025
Great experience! Salesman Bob was extremely knowledgeable and helpful!!
December 2025
Al who was the salesman at the lake grove store was absolutely professional and personable he answer every question. We were that close to 2 hours and he gave us space. I have to say, he was one of the best salesperson I ever dealt with.
