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February 2024 by John Fader
Great service. Nice atmosphere. Great staff
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January 2024 by Lori Yensan
Had to make an appointment. They were very friendly and accommodating.
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December 2023 by Nick Marino
Very unprofessional staff I don’t know where to start where I should stop call this morning at 8 o’clock. Tell me to come in at 3 o’clock they have 10 tires changed out that were loose on my truck loaded. I get told if you come in a little earlier, it will get them done for you, but your appointments at 3 o’clock go there at 1:30. They tell my guy that drops the tires off look at the day we have a head of us. Are you guys not a tire shop or just a beauty salon then to top it all off he’s told me that I have the wrong size to the tire when I had the same exact tires on two other trucks I don’t know if this is a racial profiling I don’t know what is very unprofessional staff I get yelled at and told that they don’t wanna work on my stuff that’s why we didn’t buy $7000 in tires from your company because of the attitudes we outsourced it but we go to spend money with a local tire shop and this is why we go to the big box store for guys like this staff like this I won’t recommend them to put air in my tire for my bicycle. Let alone my car that’s driving down the road with peoples lives involved in it. Here’s my review natural I’m sticking to know you can message me 10 times I am taking it down.
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November 2023 by Robert
Over the last year and three months I have had a wonderful experience purchasing 13 tires. The staff was always informative and most importantly nice. Unfortunately, after bringing my car in for its FIRST tire rotation my car now has a vibration in the front end. The service manager I assume I did not catch his name informed me that I needed to pay over fifty dollars to have my tires rebalanced. He called me unreasonable to question his policy and blamed me for hitting a pot hole. He dismissed my thoughts on the situation without regard to the idea that possibly one of the tires could have been improperly balanced on the back which led to the vibration being noticed when the tire was moved to the front during the first tire rotation. I explained due to my driving habit I might not have noticed it. He insisted I would have and once again blamed me. This is disappointing I enjoyed dealing with Van Kleeck’s tires they make you feel confident that you are being cared for. I will definitely not let this one experience stop me from going back. As far as the tire that needs to be rebalanced I will of course use them to do the balancing the service manager might be right it was my fault. Not going back would be shortsighted on my part.
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September 2023 by Roger Hamilton
Went there first an alignment but something was frozen had to go to my mechanic to free them up but they never charged me a dime
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September 2023 by Laura Spencer
We Went In Seeking A Price For Our Truck Tires. Very Friendly & Helpful.
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July 2023 by JL MA
They ripped me off. Performed services I didn’t request without asking me first and then charged me for it. Disgusting. They are grifters. They swindled $50.00 from me. A set of lug nuts for 4 tires (20 lug nuts) cost $19.95 at Walmart. I could send you a video of me removing 5 lug nuts in less than 5 minutes. The length to which you go lying and scheming!
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June 2023 by Kevin Pendergast
Had to replace jet ski trailer tires.Service was completed in a timely manner as they promised.Staff in very professional and courtesy.
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February 2023 by Timothy Raven
My wife’s car needed new snow tires which I ordered from Tire Rack and sent to Van Kleecks for installation. The tires arrived, I made an appointment for a Monday, dropped the car - all good. I called Tuesday morning to check that the installation was complete and was told the car was ready to go. We drove to Kingston, pulled in to the lot and the back right tire was completely flat. Clearly no one had actually checked that the car was ready to go.1.5 hours later and VK fixed the rear tire.We go home and a two days later the TPMS system warns of low tire pressure. I checked the tires and three of them are down 8 pounds. I have a compressor and inflated the tires to correct pressure, called VK and scheduled an appointment for following Monday to have them check the installation.The car was clearly unsafe to drive and it was left in the garage until it was time to go back to Kingston. By that time the pressure had dropped to 15 pounds in three of the tires. I inflated the tires again and went to my appointment.2 hours later I was told that they had fixed the remaining three tires - no apology, no let me make this up to you as this is on us - just a curt response “you’re lucky we aren’t charging you for this”My lesson learned: I thought that selecting the most expensive installer listed on Tire Rack would be the safe alternative - clearly this wasn’t the case.My recommendation: I value my safety and my time - I won’t be going back to Van Kleecks
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November 2022 by Tyler Feeney
No respect for your personal property damaged all 4 of my wheels when they put new tires on didn’t even wipe the grease off the rims just caked up on the outside of rim and bad tool marks all over. 1 rim was completely stripped paint around the lip of rim. I’m extremely dissatisfied with they’re work. Didn’t tighten lugs on car last year now they damage my wheels this year. I don’t recommend this place for anything. Sad to see a local shop for generations that do not care it’s sad to see.
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August 2022 by J Velo
Bought tires from them. I ran over a nail stoped bye another shop close to my work to get the nail fixed (proximity was why 40 miles away from home). They told me tire was shot I need to buy a new one shame was only 3 weeks old. I wanted the same tire so drove on the spare back home then to Van Kleeks the next day to get the same tire. The tire was not shot they fixed it. And fixed it for free.
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July 2022 by Kevin Caputo
Update: still great place! I go here for maintenance regularly.They did a great job installing my new RPF1 wheels and making sure the new tires didn't rub.
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May 2022 by Peter A Poccia
This where the locals buy their tires. Why? Fast, variety, good prices. I cannot comment on their front end work. Clean, orderly shop (yes, that means something). Comfortable, basic waiting room. Easy parking.
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May 2022 by Michael Goodrich
Friendly staff. They get your vehicle done quickly. Highly recommend
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April 2022 by Jeffrey B
I often work on my own cars, but this is the place I bring my cars to when I need an alignment or inspection done. They are able to accommodate to lowered vehicles which is a huge plus. I have brought to my car a local quick lube/ carwash that does inspections and after waiting over an hour, I was told my car was to low to be inspected there.At Van Kleecks it is really easy to set up an appointment, and get your work done by friendly, knowledgeable staff.
