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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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October 2019 by Mirjan Trifkovic
this bank is probubly good for local people. but if you want to use they services outside Lake Placid you're going to have a bad time
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May 2019 by Jordan Craig
Amazing service, friendly smiles, and GREAT fraud presentation Dept!
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January 2018 by Shannon McCann
hours of operation are incorrect.
