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December 2022 by Matthew Cragan
The staff is inconsistent in how they handle requests, one week they will cash a check drawn on the same bank account and the next week they refuse to. They will also lie to your face and tell you they have no way of verifying a check from another bank, when they can call the other bank to verify the check or use a check verification system, just like retail does. M&T's insane fees are predatory to anyone that doesn't have a ton of money. It is so hurtful to see banking get more and more predatory since Banks including m&t, tanked our economy in 2008 and then took bailout money from our government, our tax dollars and continue to operate in such predatory manners. I will be looking into local credit unions for my business account.
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June 2022 by Tyson Minavio
Always helpful by phone or in person at your local branch.
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March 2022 by Z HC
They went above and beyond! ? Very thorough customer service , even after hours at their 1-800 number. Britney and Alex were absolutely amazing! I was going through a horrible experience where a retailer literally stole from me and they were able to move quickly and efficiently. I am extremely grateful that they had my back today. Thank you M&T!! You made the difference!
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May 2021 by Kat Guilliam
Great bank & all the ones i have spoken with have been friendly & helpful.
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December 2020 by Dustin Reagan
Just started business there best professional cleanest bank I've seen the staff 100 percent attitude 100 percent looking forward to a long successful road with these guys ...also best app ever way 2 go keep up the god work
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October 2020 by Colton P
Quick, friendly and helpful. All you look for in a bank.
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September 2020 by Kathleen Guilliam
Great bank & all the ones i have spoken with have been friendly & helpful.
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November 2017 by Laurie Miller
I am fairly new at coming to this branch as I am from Bemus Point and our branch closed this last summer. All of the staff here are wonderful! They make me feel so welcome and have taken exceptional care of me! Some of them are from our Bemus branch and the others were already in Lakewood and together they have made for a great banking experience!
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October 2017 by Stephen Piazza II
This banking establishment believes that defrauding customers is a legitimate business practice. They attempt to extort people who would cash checks drawn from M&T even though their creditors (people with accounts) are FDIC protected to $250,000. Then if you call them on their attempted fraud, their managers will attempt to threaten you, this is called coercion and is also a criminal act. All in all I would deter anyone I could from doing ANY business with these fraud and extortion experts. Remember, it was policy for Jews to wear a gold star during WWII in Europe and the Nazi's were just doing their jobs too.
